Operations Assistant

Purpose Of The JobThe Operations Assistant provides day-to-day administrative, facilities, and logistical support to the Operations Department. This position helps maintain office readiness, coordinate supplies and service requests, support meeting and event logistics, and assist with routine operational tasks that help the firm operate efficiently and professionally.Key ResponsibilitiesOffice Support & Daily Operations Assist with daily office operations, including supply requests, workspace readiness, meeting room setup, and general administrative support. Monitor shared operational areas and help ensure office spaces remain organized, professional, and ready for use.Facilities & Service Request Support Submit, track, and follow up on facilities-related service requests under the direction of Operations leadership. Assist with basic coordination of repairs, maintenance visits, deliveries, and vendor access as needed.Inventory, Supplies & Deliveries Help maintain inventory of office supplies, operational materials, and other department resources. Receive, sort, move, and distribute supplies, packages, and materials in coordination with the Operations team.Meeting, Event & Employee Support Assist with setup and breakdown for internal meetings, firm events, onboarding activities, and operational projects. Support new hire workspace preparation, including furniture, supplies, and coordination with Operations and IT staff.Documentation & Communication Support Maintain basic records, checklists, logs, and tracking documents related to supplies, service requests, office moves, and department tasks. Communicate professionally with attorneys, staff, vendors, and visitors while escalating issues to the appropriate Operations team member.Required QualificationsEducation High school diploma or equivalent required. Associate’s degree or coursework in Business Administration, Office Administration, or a related field preferred.Experience 0–2 years of administrative, office services, facilities, hospitality, or operations support experience preferred. Prior experience in a law firm or professional services environment preferred.Skills Strong customer-service mindset and professional communication skills. Ability to organize tasks, follow instructions, and complete assignments accurately and timely. Basic proficiency with Microsoft Office 365, including Outlook, Word, Excel, and Teams. Ability to maintain confidentiality and use sound judgment when handling firm information. Dependable, detail-oriented, and willing to assist with changing operational priorities.Physical Requirements Ability to sit, stand, walk, bend, stoop, and use hands for typing, telephone contact, and routine office tasks. Ability to lift, carry, and move office supplies or materials up to 25 pounds when necessary.Performance MeasuresGoals Complete assigned operational support tasks accurately and timely. Maintain office supplies, work areas, and meeting spaces in a professional and service-ready condition. Respond to routine requests and escalate issues promptly when additional support is needed.Competencies Demonstrates reliability, professionalism, and attention to detail. Communicates clearly and courteously with attorneys, staff, vendors, and visitors. Shows initiative, flexibility, and willingness to support department priorities.Working Conditions Standard office environment, Monday–Friday. Frequent movement throughout the office and occasional support for meetings, events, deliveries, and workspace setup.