Salesforce Business Analyst
Position: Salesforce Business AnalystLocation: Dallas TX (Onsite)Duration: 9 months +This role is ideal for a Salesforce expert who excels at system design, configuration, process optimization, and integration leadership with a strong preference for declarative ( clicks, not code ) solutions, while still being comfortable guiding and reviewing technical development when required.Salesforce Solution Design & ConfigurationDesign and configure Salesforce solutions using custom objects, fields, page layouts, record types, and validation rules aligned to evolving business needs.Own Salesforce system design with a strong emphasis on configuration over customization.Leverage existing managed packages and standard Salesforce capabilities to support Quote to Cash processes.Salesforce SAP IntegrationLead the Salesforce to SAP integration strategy and execution for Q2C.Collaborate with SAP functional and technical teams (SD, FI, MM) to ensure master data alignment and transactional consistency.Define data models, integration patterns, transformation logic, and governance standards across systems.Oversee data synchronization, error handling, and reconciliation processes.Workflow Automation & Process OptimizationBuild and maintain scalable automation using Salesforce Flow (legacy Workflow Rules / Process Builder as applicable).Analyze manual business processes and translate them into efficient, automated Salesforce solutions.Requirements Gathering & Stakeholder EngagementFacilitate stakeholder interviews and workshops to identify pain points and translate business requirements into clear functional and technical specifications.Act as a trusted advisor to business users, balancing usability, scalability, and platform best practices.Data Quality & GovernanceEnsure Salesforce remains a single source of truth through data audits, deduplication, mass updates, and governance controls.Partner with SAP teams to maintain consistent data definitions and ownership across platforms.User Enablement & SupportManage the full user lifecycle, including onboarding/offboarding, roles, profiles, permission sets, and sharing rules.Serve as the first line of support for Salesforce users, troubleshooting issues and driving adoption.Create documentation, training materials, and release communications for new features and enhancements.Technical & Delivery LeadershipAct as the Salesforce subject matter expert, guiding admins and developers on best practices, performance optimization, and standards.Review solution designs, configurations, and (when applicable) Apex/LWC code for quality and alignment.Oversee testing, validation, and deployments, partnering with teams using CI/CD methodologies.Document architecture, configurations, and integration designs.Required Qualifications5+ years of experience as a Salesforce Business Analyst, Salesforce Administrator, or similar roleExpert level knowledge of Salesforce configuration and declarative automation, with Salesforce Flow as a core competencyProven experience designing and supporting Quote to Cash processesHands on experience leading or supporting Salesforce SAP integrationsStrong analytical mindset with the ability to visualize and automate business processesExcellent communication skills with the ability to translate technical concepts to non technical audiencesPreferred / Nice To Have QualificationsSalesforce Certified Administrator and/or Salesforce Business Analyst certificationFamiliarity with SOQL and a working understanding of Apex, Lightning Web Components, or Visualforce (development not required)Experience working with SAP modules such as SD, FI, or MMExperience with CI/CD pipelines, release management, and enterprise governance modelsLead the end to end Q2C process design in Salesforce, including quoting, contracting, order management, and handoff to SAP.Partner with Sales, Finance, Operations, and IT stakeholders to ensure Q2C workflows align with business objectives and downstream SAP processes.Salesforce SAP IntegrationLead the Salesforce to SAP integration strategy and execution for Q2C.Collaborate with SAP functional and technical teams (SD, FI, MM) to ensure master data alignment and transactional consistency.Ideal Candidate ProfileA Salesforce expert who designs systems, not just supports themStrong on configuration, process design, and integration thinkingComfortable operating at the intersection of Sales, Finance, IT, and OperationsBrings structure, clarity, and best practices to complex enterprise environments