Director of Store Operations - Eataly Houston (New Store Opening!)

Company DescriptionEataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:EAT authentic Italian food at our restaurants, cafés and to-go countersSHOP a selection of high-quality Italian, local and homemade productsLEARN through our classes and our team’s product knowledgeJob DescriptionThe Director of Store Operations oversees all aspects of the complex operations of an Eataly. Together with senior leadership, the Director plans and executes strategies to drive sales, increase profitability, and cultivate a positive experience for guests and team members in accordance with Eataly’s mission.Reports directly to the VP of Operations and directly manages the store’s leadership team in Restaurants, Retail, Quick Service, Facilities, Marketing, Finance, and Human Resources.Collaborates with corporate and global senior leadership to understand company strategy and develop the individual store strategyDirects the store strategy and oversees day-to-day operations ensuring that Eataly standards are consistently met in terms of guest service, financial objectives, efficient process, health and safetyLeads management of labor, costs, inventory, regulatory compliance, pricing, and merchandisingPromotes interdepartmental collaboration, staying in constant communication with store leadersServes as the final decision-making point of contact in addressing problems related to the storeMotivates, inspires, and develops team through setting clear expectations and leading by examplePartners with HR to be actively involved in hiring, performance reviews, and terminationsRepresents the store to the community and guestsPerforms other duties as required or assignedQualificationsBachelor’s Degree8+ years of management experience in a high volume, fast paced restaurant and/or retail environmentPassion for Italian food and hospitalityStrong working knowledge of Microsoft Excel, PowerPoint, Word, and OutlookExceptional communication, leadership, motivational, and team-building skills Demonstrated problem-solving, organizational, analytical, and business management skillsExperience with Italian cuisine and wine highly preferredAnnual Compensation: $125,000 - $140,000Additional InformationBenefits and PerksMedical, Dental, Vision InsurancePaid Time OffPaid Parental Leave401k with company matchBonus programFree family meal dailyDiscounts at EatalyClasses on products and Italian cuisineReferral bonus programand more!Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.