On Call Room Attendant

Job Description Responsible for overall cleanliness of assigned rooms/suits. Report maintenance deficiencies in order to maintain rooms/suits in accordance with hotel standards.Position Summary:Reports rooms as clean and available. Enter the clean rooms in the system (by phone). Reports maintenance deficiencies in order to maintain room in compliance with hotel standards.If Room Attendant leaves early she must inform supervisor before leaving.Strip dirty lines/towels and remove used amenities from room/suites.Check maid cart for supplies, stock as needed and maintain it clean and organize all the time.Every time the Room Attendant leaves the floor has to store the cart in the closet.Greet guests/customer immediately with friendly and sincere welcome.Clean balconies and furniture.Respond at special requests by guests/customer such as providing extra amenities or service time requests.Provide turn-down service by partially removing and storing bedspread, replenishing amenities, linens, and supplies, clean the bathroom, turn on the light and radio and filling ice bucket as preferred by guest.Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents.Dust all furniture, pictures, drawers, window ledges, and shelves.Replenish amenities, linens and supplies in guest room.Vacuum room and empty trash.Sign for room keys, retrieve, push to assigned rooms, and restock heavy cart. Visually inspect room for cleanliness and appearance.Strip and make beds, changing bed linens every day.Clean windows and window a frame of the rooms inside and outside – this is a separate task.Clean hallways following Housekeeping Standards.Provide customer service to guests/customer, including information about hotel services, activities and local attractions.Clean all the rooms following the Housekeeping Quality Standards.Attending all mandatory meetings.Entering room status on the phone when room is ready.Always registered key when entering a room even if the door is open.Report all suspicious persons or activities, hazardous conditions, etc. to Safety/Security Department.Provide general public assistance, instruction and/or guidance for guests/customer and employee safety in the event of an emergency.Complete all other duties as assigned by supervisor to include cross training.Keep work area, linen closets and attendant's carts neat and organized.Complete inventory forms used to obtain an accurate count of linen.Assist lobby attendant in public areas as needed.Clean the hallways following the Department Standards.Perform deep cleaning projects as assigned by managers.Perform room projects as assigned by managers.Cleaning and moping the stairs.Clean and organize the linen closets.Follow the lost & found procedures.Assist co-workers.Attend to guest requests.Attend all mandatory meetings.Follows hotel standards for safety and security.Perform duties incidental or related to the duties set forth above.Perform the Laundry Workers duties when shorthanded on Laundry Workers.Perform the Uniform Room duties when shorthanded on Uniform Attendants.Perform the House person duties when shorthanded on Horsepersons.Attend training for team members.