Manager, AI-Driven Knowledge & CX Systems

document management specialists

software developers

computer occupations all other

coinbase

business professional labor political and similar organizations home health care services

Charlotte, NC

March 20th, 2026

A leading crypto company in Charlotte seeks a Manager of Consumer Content & Knowledge Systems to drive customer-facing knowledge strategies and operations. The ideal candidate will lead a high-performing team, manage AI-enabled knowledge delivery, and ensure optimal information architecture. A background in knowledge management, customer experience, and data analysis is essential. This full-time role involves collaboration across teams to enhance customer satisfaction and ensure scalable solutions. J-18808-Ljbffr

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