Center Manager

HairClub is looking for a Center Manager to lead all operations in our Center in order to ensure success in terms of sales, member experience, profitability, efficiency, and safety. As a Center Manager, you will be responsible for hiring, training, and managing Center talent and holding your team accountable. Do you want to be a part of The Club, make a difference and help our members confidently go after their dreams!What you should expect to do:Mentor, lead and train your team to optimize developmentIncrease Center's Member Retention and GrowthImplement and execute HairClub's strategies, programs, and communicationsStaff and lead your Center teamDrive focus on the ultimate member and employee experienceEnsure the expectations of new, existing, and potential Members are exceededQualifications:At least five (5) years of relevant management experienceRelevant sales and long-term client relationship experienceExcellent communication and team-leading skillsMeasures of Success:Increase Center's Member Retention and GrowthMaintain a Highly Engaged WorkforceMeet or exceed total Center revenue and profitability goals and continually improve Net Promoter Score (NPS)Benefits: After 90 days of employment:401kDental, Vision and MedicalPaid PTO days, wellness days and Paid HolidaysA wealth of opportunities for growth and advancementAttractive work schedule: Tuesday-Saturday, with Sundays and Mondays off. Centers are closed for most major holidays.Uncapped Bonus Opportunity based on business growth and success of the CenterAre you a People Leader looking for a challenge and a place to GROW, look no further!HairClub is an equal opportunity employer, dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. HairClub strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace.