General Manager - Studio Golf Newport (Irvine)
About Studio GolfStudio Golf is a premium indoor golf performance, fitness, wellness and social club designed for golfers who want to improve their game and train like athletes. Our studios combine state-of-the-art golf simulators, expert coaching, strength training, recovery services, and a high-end social environment.Members use Studio Golf to practice, train, compete, and connect with other golfers in a private, technology-driven environment. In addition to memberships, our locations host corporate events, private lessons, leagues, and brand activations.Position OverviewThe General Manager is responsible for the overall success of the Studio Golf Newport location, including membership growth, revenue performance, operations, staff leadership, and delivering a premium member experience.This is a hands-on leadership role responsible for building community, driving membership sales, executing corporate events, and ensuring that the facility operates at the highest level. The General Manager will work closely with Studio Golf Management Co. leadership while managing the day-to-day operations of the studio.Key ResponsibilitiesStaff Leadershipo Hire, train, and manage front desk staff while working with Studio Golf Management Co to hire and manage coaches and instructorso Schedule staffing to ensure proper coverage and high service levelso Provide ongoing training and performance managemento Foster a positive, team-oriented cultureFacility & Operations Managemento Oversee daily operations of golf simulators, gym equipment, and wellness areaso Ensure all technology systems are functioning properly (TrackMan, booking systems, etc.)o Coordinate maintenance and vendor relationshipso Maintain operational processes and policiesMember Experienceo Deliver a best-in-class hospitality experience for all members and guestso Ensure the studio is consistently clean, organized, and operating at a luxury standardo Build strong relationships with members and create a welcoming communityo Address member concerns quickly and professionallyo Organize and execute Member Events to build community and increase retentionFinancial Performanceo Manage location revenue and expense performanceo Monitor key metrics including memberships, events, lessons, and simulator utilizationo Provide reporting and insights to Studio Golf leadership and Accounting teamsMembership Growth & Saleso Drive new membership sales through tours, outreach, and local partnershipso Maintain a high membership retention rate through strong service and engagemento Manage inbound leads and convert prospective members into active membershipso Execute local marketing initiatives and community engagemento Build relationships with golf clubs, corporate partners, and local businessesCorporate Events & Revenue Generationo Drive corporate event bookings and private group experienceso Develop relationships with companies in the Newport/Irvine business communityo Work with Studio Golf leadership on pricing, packages, and promotional initiativeso Ensure all events are executed at a premium hospitality standardCoaching & Instruction Oversighto Support golf coaches and instructors in building lesson businesseso Monitor lesson activity and ensure high quality coaching experienceso Promote player development programs, clinics, and leaguesQualifications3+ years experience managing a hospitality, fitness, golf, or membership-based businessStrong leadership and team management skillsExperience in sales, membership growth, or business developmentExcellent communication and relationship-building abilitiesPassion for golf, fitness, or sports performance preferredAbility to work evenings and weekends as neededKey Success MetricsThe General Manager will be measured on:Member satisfactionMembership growth and retentionLocation ProfitabilityOperational excellenceTeam performance and cultureLesson and simulator utilizationWhy Join Studio GolfBe part of a fast-growing premium golf and wellness brandWork in a dynamic sports and hospitality environmentBuild relationships with passionate golfers and professionalsOpportunity to grow with a rapidly expanding company