Homewood Suites by Hilton Westchase Houston - Front Desk Agent

Job Description We are seeking a Homewood Suites By Hilton - Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from departing guestsKeep records of occupied rooms and guestsCommunicate pertinent guest information to designated departmentsQualifications:Previous experience xhyhwjd in customer service, front desk service, or other related fieldsAbility to build rapport with guestsStrong organizational skillsExcellent written and verbal communication skills