Field Service Technician Industrial Machinery

Field Service TechnicianLocation: Lombard, IL Travel: Approx. 50% (project-based) Compensation: $3540/hour + overtime eligibility + additional variable compensationAbout Pro BeamPro beam is a global leader in electron beam technology, delivering advanced welding and additive manufacturing solutions for highly demanding industrial and research applications for over 50 years. Its systems are trusted in industries where precision and reliability are critical, including aerospace, defense, automotive, and energy. The US subsidiary near Chicago serves as a hub for machine installations, commissioning, service, training, and customer support across North America. In addition, the facility also supports contract manufacturing operations using pro beam's highly specialized welding systems, giving employees exposure to real production environments and advanced manufacturing processes. The US team works closely with engineering, project management, and development teams based in Germany within a global matrix organization.About The RolePro-beam is seeking a hands-on Field Service Technician to support machine installations, startup activities, troubleshooting, and commissioning support for highly specialized industrial production equipment across North America. This role is ideal for candidates with experience in industrial automation, machinery, mechatronics, electromechanical systems, or field service environments who enjoy working directly on machines and solving technical problems in real production settings. Importantly, this is not a pure PLC programming role and not a reactive 24/7 service position. The core PLC programming and controls architecture are primarily developed by engineering teams in Germany. Instead, the role focuses on:supporting machine startup and commissioning activitiestroubleshooting machine and automation-related issuesunderstanding industrial systems end-to-endcombining electrical troubleshooting with mechanical system understandingNew hires are supported through onboarding, training, and collaborative field assignments before gradually taking on more independent responsibilities over time. This is a highly hands-on technical role focused on industrial automation equipment, machine startup, troubleshooting, and commissioning support not general facilities maintenance.Key ResponsibilitiesSupport machine installation, startup, and commissioning activities at customer sites and internallyTroubleshoot industrial automation and machine-related issues during commissioning and service casesSupport PLC and HMI troubleshooting and targeted adjustments as needed (Siemens / TIA Portal preferred)Work directly on industrial machinery and electromechanical systems in customer production environmentsSupport customer training on machine operation and system functionalityCollaborate with engineering, manufacturing, and service teams in the US and GermanySupport technical documentation and continuous system improvementsAssist with diagnosing machine-level and system-level issues across electrical and mechanical componentsWhat Pro Beam Is Looking For25 years of hands-on experience in: field service, industrial machinery, automation, mechatronics, commissioning support, machine building, electromechanical troubleshootingBasic to intermediate PLC experience required; Siemens / TIA Portal preferredFamiliarity with HMI systems and industrial automation environmentsMechanical aptitude and comfort working directly on industrial equipmentStrong troubleshooting mindset and willingness to learnAbility to travel for customer projects across North AmericaCustomer-oriented and comfortable working in team-based technical environmentsWhy Join Pro BeamOpportunity to grow into commissioning and advanced troubleshooting responsibilities over timeExposure to highly specialized industrial systems used in aerospace, defense, and advanced manufacturingCollaborative US/German engineering environmentHands-on work with complex industrial machinery and automation systemsLong-term technical growth opportunity within a global industrial technology companyCompensation & BenefitsHourly Rate: $3540/hourOvertime paid after 40 hours20 PTO days401(k) with company matchBlue Cross / Blue Shield health insurance (including dental)Car allowanceGACC Midwest is supporting this search as the exclusive recruiting partner and will guide candidates through the recruiting process.