Process Systems Mapper

We are looking for a Process Systems Mapper to support our client based in Miami, FL.US BASED CANDIDATES ONLY.*No third parties and no sponsorship*The OpportunityTECKpert's client, a manufacturing and construction business in Miami, FL, is seeking a Process Systems Mapper to create and maintain a clear, visual representation of how work flows across the organization as part of a comprehensive modernization initiative.This is a structural translation role. The Process Systems Mapper translates real operational activity into structured process maps that reflect roles, steps, handoffs, and decision points. The role extends from process mapping and validation through identification of gaps and improvement opportunities to SOP creation. The output becomes the company's working view of process reality.This is not traditional documentation, passive note-taking, or process design. This is real-time structural translation. The candidate must be able to convert messy conversations into clear systems, work comfortably with ambiguity and incomplete information, and distinguish between observing a process and redesigning it.This is a full-time, remote engagement with an initial term of 90 days, with potential extension to 6 months and possible conversion to permanent hire. This role reports to the Chief of Staff in the CEO Office and is embedded within the PMO.Job duties include, but are not limited to:Map current-state processes based on how work is actually performedCreate and maintain clear visual process flows including roles, steps, handoffs, and decision pointsUpdate process maps in real time during or immediately after working sessionsEnsure visual consistency and clarity across all mapped processesIdentify and surface gaps, ambiguity, breakdown points, and workaroundsTranslate process discussions into structured, usable representationsValidate mapped processes with team members to ensure accuracyMaintain alignment between process maps and active operationsOrganize process maps into a coherent structure across lanes and process groupsDevelop SOPs after processes are clearly defined and validatedSupport PMO and Chief of Staff by making process flows visible and actionableThis role does NOT design or own process decisions, determine process improvements or policy changes, set priorities or direct execution, configure systems or software, or act as a consultant redefining how the business should operate. All process decisions remain with leadership.Compensation and TermThis opportunity is for a part-time, contract position with possible extensions and pay commensurate with experience up to $100,000 per year.Qualifications you needA successful candidate has the following experience:Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field (or equivalent experience)3+ years of experience mapping operational or business processes in a professional settingStrong proficiency with visual mapping tools such as Miro, Lucidchart, Visio, or equivalentDemonstrated ability to translate complex conversations into clear, structured process maps in real time or near-real timeExperience creating as‐is process documentation including swim lane diagrams, decision trees, and workflow visualizationsExperience developing SOPs based on validated process mapsStrong attention to detail and visual clarityAbility to work across multiple teams and functions simultaneouslyComfort working in evolving and partially defined environmentsExcellent communication skills with the ability to ask clarifying questions and surface inconsistencies appropriatelyAbility to think structurally, not just procedurallyExperience working in process-heavy environments (construction, manufacturing, or multi‐division operations preferred but not required)TECKpert provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.#J-18808-Ljbffr