Senior Technical Consultant Casualty Claims
Senior Technical Consultant Casualty ClaimsLocation: Worcester, MAOnsite Flexibility: HybridSalary: $95000 - $120000/YearJob Details:Position Type: Direct PlacementEmployment Status: Full Time, ExemptJob Summary: Our Claims team is currently seeking a CGL Sr Technical Consultant Casualty Claims. This is a full time, exempt role, 2 days in office OR fully remotely (100%) for those who are not near a Company office. This position requires daily telephone contacts with the commercial line policyholders, risk managers, and agents. You will be fully responsible for the analysis, investigation, evaluation, negotiation and resolution of complex commercial claims requiring thorough investigations including telephone contacts with the involved parties; technical expertise and complex analysis. Claim assignments are multi-state and involve commercial customers.Position Overview: This position requires daily telephone contacts with the commercial line policyholders, risk managers, and agents. Fully responsible for the analysis, investigation, evaluation, negotiation and resolution of complex commercial claims requiring thorough investigations including telephone contacts with the involved parties; technical expertise and complex analysis. Claim assignments are multi-state and involve commercial customers.Key Responsibilities:Must have or secure and maintain appropriate states adjuster license(s) and continuing education credits.Responsible for the settlement of CGL litigated cases, involving disputes over coverage, liability, and damages issues.Gather the facts and analyze the statements/testimony and declaration of damages to develop claims resolution strategies.Work in partnership with defense counsel and all other parties/vendors to bring about a timely cost effective conclusion.Identify possibly suspicious claims.Handle transferred existing losses or first notice lawsuits over disputed issues of great complexity where the policyholder's coverage is in question. These claims require the highest level of investigation, analysis, evaluation, and negotiation.Responsible for all aspects of each claim, including informal hearings, arbitrations and claims litigation and maintaining a high level of productivity, confidentiality and customer service.Utilized as a technical resource by adjusters.Represent the company at mediation, arbitration and trials.Review and analyze contracts, leases, and identify risk transfer opportunities.Demonstrate ability to write positional coverage letters.Manage litigation expenses.Report into Unit Manager.Required Skills:Must have 5+ years of Commercial General Liability Litigation experience with insurance carrier (TPA only experience will not be considered).Bachelor's degree or equivalent experience.Dedicated to meeting the expectations and requirements of internal and external customers.Makes decisions in an informed, confident and timely manner.Maintains constructive working relationships despite differing perspectives.Considers the perspectives of others and gives them credibility.Strong organizational and time management skills.Ability to negotiate skillfully in difficult situations with both internal and external groups. Demonstrates ability to win concessions without damaging relationships.Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication.Understanding of applicable statutes, regulations and case law.Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner.Easily adapts to new or different changing situations, requirements or priorities.Cultivates an environment of teamwork and collaboration.Operates with latitude for unreviewed action or decision.Computer experience (MS Office, excel, word, etc).Ability to work in a paperless environment.Preferred Skills:Industry designation preferred.Education Requirements:Bachelor's degree or equivalent experience preferred.Industry designation preferred.Appropriate states adjuster license(s) required and must be maintained with continuing education credits.Work Environment / Physical Requirements:Daily telephone contacts with commercial line policyholders, risk managers, and agents.Operates with latitude for unreviewed action or decision.Cultivates an environment of teamwork and collaboration.Additional Information: This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.Career Development: It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.Benefits:Medical insuranceDental insuranceVision insuranceLife insuranceDisability insurance401K with a company matchTuition reimbursementPTOCompany paid holidaysFlexible work arrangementsCultural Awareness Day in support of IDEAbout the Client: US property and casualty insurance company providing comprehensive coverage for businesses, homes, and automobiles. Distributed through independent agents and brokers, offering value and protection.About GTT: GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.Job Number: 26-00921