Compliance, Program Manager

Compliance, Program Manager - JLLWhat this job involves: As a Compliance, Program Manager at JLL, you'll oversee compliance programs at our Research client site in Ashburn, Virginia. In this role, you'll ensure our facilities operations align with regulatory requirements, industry standards, and client expectations while leading a team of three professionals — a Facilities Asset Supervisor, Facilities Business Operations Supervisor, and Facilities Program Lead. We believe the most effective teams are built when everyone is empowered to thrive, and you'll play a key role in creating that environment. You'll translate complex regulatory requirements into practical guidance for facilities operations, conduct risk assessments, and partner with site leadership to maintain the highest standards of safety and compliance. This position offers the opportunity to make a meaningful impact at a critical R&D site while advancing your expertise in facilities compliance within one of the world's leading commercial real estate services firms.What your day-to-day will look like:Lead and develop a team of three direct reports, including a Facilities Asset Supervisor, Facilities Business Operations Supervisor, and Facilities Program Lead, fostering their professional growth and operational excellenceDevelop, implement, and maintain site-specific compliance policies, procedures, and training programs that address regulatory requirements for Research and Development facilities, including environmental, health, and safety standardsConduct comprehensive risk assessments of facilities operations to identify compliance vulnerabilities and work collaboratively with site leadership to develop and execute corrective action plansServe as the primary compliance liaison between JLL operations and the client, ensuring alignment with both client requirements and regulatory mandates specific to R&D environmentsMaintain operational and regulatory compliance across the residential and campus life scopesOversee compliance monitoring activities across facilities operations, analyzing results to identify trends, systemic issues, and opportunities for process improvement in asset management and program deliveryManage relationships with local regulatory bodies, environmental agencies, and safety inspectors to maintain strong partnerships and stay ahead of compliance developments affecting the siteLead investigations into potential compliance violations related to facilities operations, coordinating with Legal, HR, and client representatives to ensure thorough and timely resolutionDevelop metrics and reporting frameworks to measure compliance program effectiveness and communicate performance to client stakeholders and JLL leadershipChampion a culture of integrity and safety by modeling ethical behavior and creating channels for team members and site personnel to raise concerns without fear of retaliationRequired qualifications:Bachelor's degree in Environmental Science, Occupational Health and Safety, Facilities Management, Business Administration, or related field5+ years of progressive compliance experience with at least 1+ years in a managerial role overseeing compliance operations at complex sitesDeep knowledge of regulatory frameworks relevant to R&D facilities, including OSHA requirements, environmental regulations (EPA, state/local codes), and workplace safety standardsProven track record of managing and developing high-performing facilities teams while maintaining rigorous compliance standards in operational environmentsStrong analytical and problem-solving skills with the ability to assess complex facilities operations, identify compliance gaps, and recommend practical solutionsExceptional communication and influence skills, with demonstrated ability to engage site personnel, client representatives, and regulatory officials effectivelyExperience conducting investigations and managing sensitive compliance matters within facilities operations with discretion, objectivity, and sound judgmentPreferred qualifications:Famarility with ISO compliance and/or certified Six Sigma professionalExperience managing compliance operations at Research or laboratory facilities with specialized environmental and safety requirementsBackground in integrated facilities management (IFM) or corporate real estate services supporting life sciences, higher education or government clientsExperience with facilities management systems (CAFM/CMMS) and data analytics tools used to monitor compliance performanceTrack record of building collaborative relationships with client stakeholders in mission-critical operational environmentsKnowledge of Virginia state and local regulatory requirements for commercial and industrial facilitiesLocation: Ashburn, VA (on-site)