Customer Support Associate
Join our team as a Client Support Associate!
We're looking for motivated, people-focused individuals who enjoy helping others and creating positive customer experiences. If you're a strong communicator, enjoy working with people, and are looking for an opportunity to grow your career, we'd love to meet you!
As a Client Support Associate, you'll work directly with customers to answer questions, provide product and service information, and help ensure they have a great experience with our Kinetic client. You'll receive hands-on training, ongoing support, and opportunities for advancement based on performance.
Client Support Associate Responsibilities:
Assist customers with questions regarding Kinetic products and services
Provide friendly, professional support throughout the customer experience
Help customers understand available products, services, and account options
Resolve customer concerns and direct more complex issues to the appropriate team when needed
Build positive relationships through excellent communication and service
Maintain accurate customer records and interactions
Collaborate with teammates to meet daily and weekly goals
Client Support Associate Qualifications:
Strong communication and interpersonal skills
A positive, team-oriented attitude
Customer service, retail, hospitality, or sales experience is a plus, but not required
Ability to multitask in a fast-paced environment
Willingness to learn and grow with the company
Reliable transportation
What We Offer
Weekly pay
Performance-based bonuses
Clear opportunities for advancement
Supportive team environment
Full-time schedule
If you enjoy helping people, solving problems, and working with a team that values growth and development, we'd love to hear from you. Apply today to start your career as a Client Support Associate!
Pay: $3,800.00 - $4,500.00 per month
Benefits:
Professional development assistance
Work Location: In person