Campus Tours Coordinator (ADMISSIONS RECRMT SPEC 2 SV)

Bachelor’s degree.1-2 years of relevant work experience showcasing educational institutions and opportunities in a high-volume customer service setting.Experience developing programs that work with prospective high school and community college students from diverse backgrounds including, but not limited to, under-represented minority, low income, first generation, and international students.Experience in supervising and leading student staff. Experience working with various computer programs such as Microsoft Word, Excel, databases, web-based programs, reservation systems and PowerPoint. Experience with analyzing effectiveness of programs compared to goals set.Experience writing and preparing a variety of correspondence, reports and informational documents.Demonstrated interpersonal communication to clearly, diplomatically and effectively interact with individuals of varying ages, cultural backgrounds and perspectives.Knowledge or experience with time management and organization to achieve timely progress on multiple simultaneous projects.Knowledge or experience with university campus tour programs, or high-volume customer service settings. Knowledge and skill with customer service principles.