Qualtrics Project Manager

Here are some bullets around the type of person we are looking for in the PM role.Experience with Qualtrics platform technology that enables CX insights and activation.Execute the following aspects of the research process: sample management, field management, quality assurance, data analysis and interpretation of results, dashboard building and management, and collaboration with client and internal team members via an online cloud-based bug tracking software.Liaising on a regular basis with all key internal operations groups (data collection, data processing and results reporting) to ensure that accurate, reliable results are delivered to client in a timely, cost-efficient mannerBuild and maintain relationships with key clients by responding to multiple queries and providing updates per client requestsMaintain and strengthen client relationships through exceptional service and strong attention to detail and quality controlUnderstand and address business needs/issues of clients- providing consultation versus order-takingProvide day-to-day guidance and coaching to junior team members, as requiredStrong quantitative research project management skills, PMP certification an assetSuperior organizational skills, unflagging attention to detail and demonstrated commitment to the accuracy and completeness of informationAbility to manage large customer satisfaction tracking projects while maintaining a strong client service orientationAbility to interact with key client stakeholders on a daily basisRequired Skills : Agile Methodology,Project CoordinationBasic Qualification :Additional Skills :Background Check : No