Sales Associate

The RoleAs a Sales Associate at our new Miami Design District boutique, you will play a vital role in bringing the Alexis brand to life. You are a passionate ambassador of style and service, cultivating meaningful relationships, delivering an exceptional client experience, and contributing to the success of our new retail boutique.This role requires a dynamic individual who embodies the brand's spirit- refined, confident, and deeply client centric and focused, with an appreciation for Alexis' heritage and a desire to exceed expectations in every interaction.What You'll DoDeliver a Refined Client Experience: Welcome every client with warmth and attentiveness, ensuring an exceptional in-store journey that reflects the brand integrity and heritage of the Alexis brand.Achieve and Exceed Goals: Consistently meet and exceeds monthly and seasonal individual and boutique sales targets, actively contributing to business growth and success.Drive Performance Excellence: Exceed personal KPI goals by delivering the highest level of service, cultivating meaningful and intentional connections, while maintaining impeccable quality in every client interaction.Embody the Alexis Selling Ceremony: Provide a personalized and inspiring client experience by sharing product and expert knowledge of the collections, styling inspirations and heritage that define Alexis.Cultivate Lasting Relationships: Utilize CRM tools to capture meaningful client data, personalize outreach, and strengthen long-term relationships rooted in trust and authenticity.Proactive Outreach: Proactively reaching out to clients, following up on requests, product demands and ensuring thoughtful communication that enhances loyalty.Collaborate with Purpose: Partner with Store Manager and team members to foster open communication, teamwork, and a positive boutique environment that supports shared goals and a seamless client experience.Uphold Brand Integrity: Maintain the highest security and operational standards to ensure the integrity of clients, colleagues, and merchandise.Support Visual Excellence: Contribute to the presentation, boutique cleanliness and maintenance of all displays in accordance with Alexis' visual guidelines, ensuring the boutique embodies the brand's refined aesthetic.Operational Support: Assist in daily operations by maintaining a clean, well-organized stockroom, consistent product flow, inventory accuracy and POS effectiveness that support the in-store experience.Embody the Alexis Image: Represent the brand with poise, professionalism, and adherence to company standards and policies, reflecting Alexis' commitment to timeless style, heritage and authenticity.Who You AreYou bring 2–3 years of experience in luxury retail, fashion styling, or client-facing sales, with a passion for delivering elevated service.You have a proven ability to drive sales while cultivating thoughtful, relationship-driven client experiences.Polished, professional, and personable, with strong interpersonal and communication skills.Self-motivated and adaptable, approaching your work with a positive, proactive mindset.Highly organized with strong multitasking and follow-up skills, and a keen attention to detail.A collaborative team player who values accountability, shared success, and a supportive work environment.Comfortable thriving in a fast-paced, growing retail environment that values flexibility and agility.Available to work evenings, weekends, and holidays as required by the business.Why This Role MattersThe Sales Associate is an essential ambassador of the Alexis brand. This role brings our collections to life through personalized styling, exceptional service, and genuine client relationships. By creating memorable in-store experiences and supporting the team's success, the Sales Associate helps build lasting connections with our clients while upholding the elevated standards, warmth, and attention to detail that define Alexis.