Revenue Cycle Internship

Winona Health ServicesBusiness ServicesRevenue Cycle Internship(1.0 FTE), 80 hours a pay periodDays, 7:30am-4:00pm, Monday-FridayMay 14th-Aug.14thWeekends: NoneHolidays: NoneTelecommute: NoPosition Overview:The Revenue Cycle Intern provides temporary, hands‐on support to the Revenue Cycle team during the summer months. This role is designed to introduce students or early‐career professionals to healthcare revenue cycle operations through structured exposure to patient registration, billing, and collections workflows. The intern supports day‐to‐day activities under close supervision while developing a foundational understanding of how patient care translates into accurate billing and timely cash collection.Essential Duties & Responsibilities:Registration SupportObserve and assist with patient registration and insurance verification activitiesSupport demographic and coverage data accuracy checksLearn the importance of front‐end accuracy on downstream billing and collectionsBilling SupportAssist with basic billing tasks such as claim review preparation, documentation organization, and work queue supportObserve claim submission and follow‐up processesLearn common causes of claim errors and denialsCollections SupportSupport account follow‐up activities, including documentation gathering and account researchObserve payer and patient collection workflowsLearn escalation pathways and compliance considerations in collectionsPayment Posting SupportAssist with posting patient payments and balancing daily activityObserve cashiering and deposit workflowsLearn reconciliation principles and internal controls related to cash handlingGeneral ResponsibilitiesMaintain patient confidentiality and comply with HIPAA and organizational policiesDemonstrate professionalism when interacting with patients, staff, and leadersParticipate in training, huddles, and learning activities as assignedComplete special projects or administrative tasks as assigned to support departmental needsOther job duties as assigned.Skills and Experience:Required:Current enrollment in a program related to business, healthcare administration, or a related fieldStrong attention to detail and willingness to learnBasic computer skills, including Microsoft OfficeProfessional communication skills and customer‐service mindsetPreferred:* Prior clerical, customer service, or healthcare exposureSummary of Benefits at Winona Health:At Winona Health, we are dedicated to offering a comprehensive and affordable benefits package for our employees and their families. While benefits may vary based on employment classification and job status, the following key benefits are available:Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentivesIncome Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plansRetirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are metWork/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-beingEducation & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growthEmployee Discounts: Special offers with local businesses, including the YMCA and cell phone providersFor more details or specific information, visit our website or contact Human ResourcesInternal Applicant Policy:It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers and position reclassifications.Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee's past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications.Disclaimer:Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.