Restaurant General Manager

Restaurant General Manager - Staten Island, New York Position Summary: The Restaurant General Manager is responsible for leading all aspects of operations, driving financial performance, and delivering an exceptional guest experience in a high-volume dining environment. This role requires a strategic and hands-on leader who can build strong teams, maintain operational excellence, and consistently achieve business objectives. Key Responsibilities:Oversee all front- and back-of-house operations, ensuring seamless execution of service and kitchen performanceLead, mentor, and develop a management team and hourly staff to build a high-performing, guest-focused cultureDrive revenue growth and profitability through effective P&L management, cost controls, and sales initiativesEnsure an outstanding guest experience by maintaining high service standards and resolving concerns promptlyMonitor labor, food, and beverage costs to meet or exceed financial targetsImplement and maintain operational systems, policies, and proceduresOversee hiring, onboarding, scheduling, and performance management for all team membersEnsure compliance with all health, safety, and sanitation regulationsAnalyze key performance metrics and adjust strategies to improve resultsCollaborate with ownership or senior leadership on business planning and executionQualifications:5+ years of restaurant management experience, with at least 2 years in a General Manager roleStrong financial acumen with experience managing P&L and controlling costsProven ability to lead and develop large teams in a high-volume settingExcellent leadership, communication, and problem-solving skillsKnowledge of food safety standards and local health regulationsAbility to work a flexible schedule, including nights, weekends, and holidaysKey Competencies:Results-driven with a strong sense of accountabilityPassion for hospitality and delivering exceptional guest experiencesStrong organizational and decision-making abilitiesAbility to thrive in a fast-paced, high-pressure environmentCommitment to team development and retentionCompensation & Benefits:Competitive salary based on experiencePerformance-based bonus opportunitiesHealth, dental, and vision insurancePaid time offCareer growth and advancement opportunitiesThis role is ideal for an experienced hospitality leader who can balance operational excellence with strong people leadership while driving consistent business success.