Delivery Consultant - Expertise Connect (OpenShift)
IntroductionAt IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you'll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You'll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that's passionate about driving innovation and making a difference.Your role and responsibilitiesIBM Technology Expert Labs - India Centre of Excellence (CoE) is seeking an associate Delivery Consultant - MAS & OpenShift to join our Expertise Connect (EC) delivery team.In this role, you will support the deployment, configuration, and day‐to‐day operations of IBM Maximo Application Suite (MAS) running on Red Hat OpenShift Container Platform (RHOCP). The position is ideal for candidates with hands‐on OpenShift and Kubernetes knowledge who want to build deep expertise in MAS, cloud‐native platforms, and SaaS delivery models.You will work under guidance of senior SMEs and architects while gaining exposure to real client environments, global delivery standards, and Expert Labs engagement models.Who you are:A hands‐on OpenShift / Kubernetes practitioner with strong fundamentalsEager to learn IBM MAS, EAM domain concepts, and cloud-native architecturesComfortable working in customer-facing delivery environments with guidanceProactive, detail‐oriented, and keen on building troubleshooting expertiseA team player who collaborates effectively with global teamsRequired educationBachelor's DegreeRequired technical and professional expertise2-6 years of overall industry experience and 1-3 years of hands‐on experience with:OpenShift (RHOCP) or Kubernetes platformsContainerised application deployment and supportExposure to cloud or SaaS environments is desirableBasic understanding of Enterprise Asset Management (EAM) concepts is a plusRequired Professional and Technical Expertise:Hands‐on experience with Red Hat OpenShift Container Platform (RHOCP):Working knowledge of Kubernetes fundamentals: Pod lifecycle - Deployments and servicesConfigure and maintain OpenShift infrastructure components such as nodes, networking, storage, and security.Monitor cluster health and performance, troubleshoot issues, and implement optimizationsExperience with Docker / container imagesExperience with basic troubleshooting of application and platform‐level issues under guidanceWorking knowledge of UNIX / Linux operating systemsExposure to multi‐environment setups - Dev, Test, Pre‐Prod, ProductionFamiliarity with full software development life cycle (SDLC): Analysis, Design, Coding, Testing, Deploying, Training, Maintaining and Operational Support.Familiarity with incident response and support processesBasic exposure to one or more cloud platformsAwareness of Cloud‐native application architecture, high availability and scalability conceptsExposure to IBM Maximo or Maximo Application Suite (MAS) MAS Manage/High level MAS Architecture is a plusGeneral skillsStrong learning mindset and willingness to upskillGood analytical and problem‐solving abilitiesClear written and verbal communication skillsAbility to follow delivery processes and standardsOwnership mindset for assigned tasksStrong team collaboration skillsWillingness to work across global time zones as neededPreferred technical and professional experienceExperience with any of the below are highly desirable:-OpenShift certification (e.g., Red Hat Certified Specialist in OpenShift Administration).Familiarity with DevOps and SRE principlesFamiliarity with CI/CD pipelines, Git‐based workflows etcFamiliar with Application Performance Monitoring.Years of Experience:2 - 6ABOUT BUSINESS UNITIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.YOUR LIFE @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.Are you ready to be an IBMer?ABOUT IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.IBM is proud to be an equal-opportunity employer. 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