Experienced HVAC Technician - Residential & Light Commercial
Benefits:Roth 401(k)401(k)401(k) matchingCompany carCompetitive salaryDental insuranceEmployee discountsFlexible scheduleFree food & snacksFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceWellness resources **Long-term job posing - Open till filled Full-Time | Experienced | Residential & Light Commercial A&E Plumbing, Heating & Air is growing fast, and we're looking for a top-tier HVAC Service Technician who can own their day, solve complex problems, and deliver premium customer experiences. If you are the type of technician who takes pride in clean, accurate diagnostics, strong communication, and high-quality workmanship-we want to talk. Position Overview: The High-Level Service Technician is responsible for diagnosing, repairing, and maintaining residential and light commercial HVAC systems at an expert level. This role requires advanced troubleshooting ability, clean documentation, and the ability to educate customers and present solutions professionally. Key ResponsibilitiesTechnical Expertise:Diagnose and repair gas furnaces, heat pumps, ductless systems, air handlers, AC units, and ventilation systems.Perform advanced electrical and refrigeration troubleshooting.Handle both standard and complex service calls with minimal oversight.Perform high-quality maintenance with full system documentation and recommendations.Install common service-level components (motors, boards, compressors, thermostats, drains, safeties, etc.).Customer Service & Sales:Communicate clearly with homeowners and present repair options with integrity.Build trust through accurate explanations and honest recommendations.Provide written estimates and document declined recommendations.Uphold high close-rates without pressure or gimmicks-solution-based selling only.Operational Excellence:Maintain high billable efficiency and follow company-standard tasking/pricing.Fill out Service Titan (or other CRM) invoices thoroughly and professionally.Maintain a clean, fully stocked company vehicle.Follow all safety protocols and manufacturer specifications.Qualifications:5+ years of residential or light commercial HVAC service experienceEPA 608 CertificationStrong electrical and refrigeration troubleshooting skillsAbility to perform high-level diagnostics independentlyClean driving recordExcellent communication and customer-service skillsCapable of working on roofs, in crawlspaces, and in varying weather conditionsPreferred (Not Required):NATE CertificationExperience with Service TitanDuctless/VRF knowledgeBoiler experienceOil Furnace experienceCompensation & Benefits:Competitive hourly rate based on experienceSpiffs and performance bonusesGrowth plans for long term employmentOngoing paid training and certificationsCompany van, gas cardTools purchase programEmployee Discounts100% paid health care: Medical, Dental and VisionAFLACHSAPTO, 1 floating holiday, 6 paid holidays, and sick leave401K with 3.5% matchProgressive longevity bonus, $250 per yearYear-round steady work * High-performing technicians thrive here-we want someone ready to grow and succeed with our department. Compensation: $30.00 - $50.00 per hour Nestled in the heart of the Columbia River Gorge, we have proudly serviced areas between Gresham and The Dalles for over 16 years. Being apart of the A&E Team is so much more than just a job; we are committed to prioritizing our community and neighbors, offering honest, transparent solutions tailored to serve the people we care for.