Bilingual Airport Customer Service Agent - No Experience Required

**Overview****Job Summary Details:**The Ambassador Customer Assistant provides assistance and information to Airport passengers.**Benefit Information:**ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Frontline\_v2\_English\_9.5.24.pdf) | (Programa de Beneficios de ABM)**Basic Qualifications:**- Must be 18 years of age or older- No high school diploma, GED or college degree required- No experience required and on the job training provided**Preferred Qualifications:**- One (1) year of customer service or similar work experience preferred**Responsibilities:**- Act as a Welcome Ambassador for arriving passengers- Greet and engage with passengers in and around the terminal area to offer informational assistance- Communicate effectively with passengers regarding airport and airline services available- Assist the Airline Passenger Assistant (aka Wheelchair Agent) with transporting passengers in wheelchairs to and from flights- Escort unaccompanied minors- Assist with baggage as required- Monitor and enforce carry-on baggage size requirements- Coordinate passenger lines at check-in to ensure a smooth, orderly and efficient flow of passengers during peak times- Provide assistance to passengers using kiosks to check-in- Assist the Aircraft Cabin Agent (aka Aircraft Cleaner) with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers- Transfer and distribute wheelchairs as needed- Alert maintenance employees about malfunctioning restrooms, elevators, or other equipment.- Report hazards and incidents encountered in daily operation- Follow safety precautions at all timesREQNUMBER: 148367ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.