Family Planning Coordinator (Canoga Park)

Position Title: Family Planning CoordinatorDepartment: Family PlanningReports to: Family Planning Program ManagerStatus: UnionPosition summary:Responsible for providing case management, family planning, and health education to patients.Adhere to Clinica Romero's mission and core values: Compassion, Commitment to Service,Quality Care, Respect, and Dignity; and complies with all policies and procedures of theorganization.Responsibilities:Conduct obstetrical, nutrition, health education and psychosocial assessments, anddevelop an Individualized Care Plan (ICP) with perinatal patients followingComprehensive Perinatal Services Program (CPSP) protocols.Manage perinatal patients, closely monitoring attendance at appointments, status ofreferrals, identifying and addressing barriers to care, and providing support and resourcesas needed.Act as a liaison between the clinical team and other community agencies to establish anintegrated and coordinated program.Maintains a referral network through local partnerships or community agencies in orderto enhance the services provided based on patients' needs.Assists clients with access to Medi-Cal by providing Presumptive Eligibility for PregnantWomen (PE4PW) per Medi-Cal guidelines.Coordinate the transfer of records to/from the hospital for continuity of care.Coordinates and assists perinatal patient in scheduling newborns first visit.Coordinate appointments, test/procedure scheduling, insurance eligibility and authorizations,responding to patient calls, appointment reminder, scheduling, and maintaining information asit relates for the surgery coordination between assigned OBGYN providers and the hospital.Participates in trainings provided by the CPSP program to further education and keepcurrent with industry changes, and clinical requirements.Assists perinatal patients to transition to family planning services or to CMOAR primarycare provider and/or other services as needed.Provide family planning counseling to all patients requesting services based on soundknowledge and understanding. This includes basic anatomy and physiology, sexualdevelopment, human reproduction, value of fertility regulation, pregnancy testing, safesex practices, HIV/AIDs risk assessment and prevention/risk reduction, routinereproductive health and health promotion/disease prevention, including: screening recommendations, nutrition, exercise, smoking cessation, alcohol and drug abuse,domestic violence and sexual abuse, and referral to appropriate additional services.Counsel family planning patients with sensitivity to their need and desire for information,with attention to cultural norms and needs, in a non-judgmental and respectful manner atall times.Assist family planning clients to explore feelings and concerns about sexuality, lifestyleoptions and choices. Assist clients to make informed decisions about these issues byproviding oral and written information, and help clarifying values and priorities.Conduct in reach/outreach presentations regarding CMOAR's prenatal program includingCPSP and Family Planning services.Translate as needed during outreach, education sessions, and presentations.Prepare and disseminate family planning educational and informational materials.Maintain current knowledge base on family planning, pregnancy, STI/HIV related healthissues.Attend/help organize community workshops, trainings and health/resource fairs at theclinic.Assist clients with practical arrangements such as: transportation, and interpretationneeds.Call patients to reschedule appointments and follow up on missed appointmentsEnsure timeliness of services rendered to patients and look after their comfort while onpremises.Work evenings and weekends when necessary.Other duties as assigned within the job classification.Qualifications/RequirementsExcellent verbal and written communication skills; bilingual English/ SpanishHigh school diploma, some college preferredTyping a minimum 35 WPM and proficient computer skills; including but not limited toMicrosoft products and use of outlookAbility to handle multiple tasks and work in a busy environment within the jobclassificationBasic understanding of government programs related to services providedAble to work and communicate effectively with people of diverse culture, education andeconomic backgroundsFamily Planning Health Worker (FPHW) and Comprehensive Perinatal Health Worker(CPHW) certificates and maintain certification.Customer service skills: communication, empathy, patience, and technical knowledgeWork in team-oriented environment, and work well under deadlines.Ability to handle multiple tasks and work in a busy environmentCPR CertificationAbility to work at multiple clinic sites.