Assistant Store Manager

Joseph Ribkoff designs classic and contemporary garments for fashion-forward women with a youthful state of mind. Each one of our carefully tailored pieces offers the effortless fashion, fit, and quality that we’ve been synonymous with.Over the years, the brand has blossomed into a touchstone for timeless, youthful style. Driven by a passion that has never ceased to propel our company’s vision, Joseph Ribkoff has been an ally to women, dressing them with flair and perfect fit for over 65 years. From our quality and distinctly designed products to our unwavering commitment to retail partners, Joseph Ribkoff’s values resonate in everything we do and create.Today, his legacy lives on through the work of a devoted, talented team operating from the four corners of the world. Sold in over 60 international markets, Joseph Ribkoff is a global emblem of quality and elegance.Montreal Corporate Head Office, where most of their employees are based, offers career opportunities in Design, Operations, Sales, Marketing, Finance, IT and HR as well as in the Production and Warehousing facilities.Position ProfilePosition Title: Assistant Store ManagerReports to: Store ManagerLocation: Wrentham, MassachusettsObjectiveWe are seeking a motivated and results-driven Assistant Store Manager to support the daily operations of our retail location at Wrentham Village Premium Outlets. In this role, you will partner closely with the Store Manager to drive sales performance, deliver exceptional client experience, and lead a high-performing team.This is an exciting opportunity for a retail professional who thrives in a fast-paced, customer-focused environment and is passionate about leadership, coaching, and brand representation.Responsibilities Support the Store Manager in recruiting, onboarding, and developing store associates. Lead by example on the sales floor, modeling strong service behaviors and brand standards. Provide ongoing coaching, feedback, and performance management to drive results. Foster a positive, inclusive, and high energy team culture. Ensure every customer receives exceptional, personalized shopping experience. Resolve customer concerns with professionalism and a solution-oriented mindset. Assist in achieving and exceeding store sales targets, KPIs, and conversion goals. Analyze daily/weekly performance metrics and partner with the Store Manager to adjust strategies. Motivate the team to meet individual and store wide goals. Oversee daily store operations including opening/closing procedures, cash handling, and scheduling. Maintain inventory accuracy through stock management, cycle counts, and loss prevention practices. Ensure visual merchandising and product presentation align with brand guidelines. Support execution of promotions, product launches, and seasonal floor sets. Ensure adherence to company policies, outlet center regulations, and operational standards.Required Qualifications 2–4 years of retail experience, with at least 1 year in a leadership or supervisory role Strong sales acumen and a passion for delivering exceptional customer service Proven ability to coach, motivate, and develop a team Excellent communication and interpersonal skills Highly organized with the ability to multitask in a fast-paced environment Flexible availability, including evenings, weekends, and holidaysJoseph Ribkoff is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.