Senior CNC Controls Field Engineer (Siemens/Heidenhain)

Step into the role customers already expect you to play: the expertYou’ve walked into plants where the toughest problems were waiting—and you walked out with a solution and a grateful customer. At TARUS, a builder of large CNC machines, we’re looking for that same caliber of senior, independent professional to be our on-site authority from day one. You’ll lead complex interventions, mentor the service team with hard-won knowledge, and act as a trusted technical advisor to our clients.What a week might look likeOn Monday, you’re at a key account leading a planned maintenance review to keep a large-format machine at peak performance. Mid-week, you dive into advanced diagnostics on a Siemens 840D / SINUMERIK ONE or Heidenhain control, isolating an elusive electrical fault. By Friday, you’ve documented your findings, updated the team’s knowledge base, and debriefed the customer with clear next steps—earning their confidence for the long term.Core responsibilitiesOwn on-site troubleshooting for complex mechanical, electrical, and CNC control issuesLead customer service visits with minimal oversight and high autonomyDiagnose and repair CNC control platforms, specifically Siemens 840D / SINUMERIK ONE and HeidenhainExecute and evaluate preventative maintenance programs for strategic accountsProduce thorough service reports and contribute insights to our technical knowledge baseRepresent TARUS as a trusted, solutions-focused advisorTravelUp to 25% domestic travel with occasional international trips; overnight travel as needed based on customer location and workload.What you bring5+ years of field service experience with CNC machines or precision industrial equipmentExpert-level mechanical and electrical diagnostic capabilityHands-on proficiency with CNC controls; Siemens 840D / SINUMERIK ONE or Heidenhain preferredProven success working independently at customer sitesDiagnostic experience with hydraulics and pneumaticsClear, professional communication and meticulous documentation skillsValid driver's license (Enhanced License a plus); legally authorized to work in the US without employer sponsorshipStrong differentiatorsBackground with TARUS machines or large-format 5-axis CNCWhy TARUSCompany-paid health and dental insurance for employee and familyVision insurance401(k) with company matchGenerous paid time offTuition reimbursementFlexible Spending AccountCompany-paid life insuranceProficiencies we valuePneumatics experience and troubleshootingElectrical troubleshooting and schematic readingField service readinessHydraulic systems and components