Operations Manager

Build Your Career Where You Matter Join The Cook & Boardman Group, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services. At The Cook & Boardman Group, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here. Why Work With Us? We’re committed to your success, personally and professionally. You’ll have access to: Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match. Work-Life Balance: Generous paid time off for rest, family, and self-care. Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to C&B University, our in-house development program. Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do. Be part of a team that invests in your future, celebrates your success, and values your contribution. Position will assist in oversight, direction and management of all day-to-day facets of business within the local Branch office. Monitors sales activity to ensure profitability within the Branch as is associated with The Cook & Boardman Group as a company; and helps establish operational goals while staying abreast of changing needs within the organization and Branch. Essential Functions Assigns, instructs, trains, and provides direction to all levels of management within the office Reviews and manages personnel assignments and performance goals with managers and supervisors. Assigns, instructs, trains, and provides directions to managers and supervisors in the performance of their jobs Reviews the following on a recurring basis: sales reports, productions reports, department expenses, labor costs, employee attendance reports, and other reports and documents related to organizational operation Monitors costs and establishes cost controls Monitors current inventory to ensure enough are available Monitors and ensures on time delivery and/or job completion Assists in preparation of annual preliminary budget for Branch, monitors compliance to the final approved budget and works to ensure financial expectations of budget are met Reviews budget variances and discrepancies with department managers Works to ensure excellent customer relations, both with internal and external customers Meets and develops relationships with key supplier reps and industry professionals that interact with the Branch Assists with personnel management duties while consulting with corporate Human Resources and District Manager Manages all facets of operations activity relative to the P&L Reviews accounts receivables and assists with collections as necessary Performs other related duties as assigned by District Manager Minimum Qualifications Bachelor's Degree or equivalent industry experience 5-7 years of experience in distribution management or related type of building/construction materials required Experience in commercial doors, frames, hardware preferred Prior experience interacting with contractors and industry professionals preferred. Intermediate to advanced level of experience in Microsoft Word, PowerPoint, Excel and Outlook Required Knowledge, Skills and Abilities Excellent communication skills Ability to motivate others Excellent oral and written communication skills, competency in grammar and excellent attention to detail Ability to build strong working relationships at all levels, internal and/or external to the organization Supervisory Responsibilities Supervisory role including multiple employees from all departments Physical Demands The physical demands described here are representative of those required to successfully perform the essential functions of this position. While performing the duties of this role, the employee will regularly communicate verbally and in writing, and must be able to see and hear in a typical office setting. The role frequently involves sitting, walking, standing, using hands to handle or feel, and reaching with arms and hands. Work Environment This position operates primarily in a professional office environment. It routinely involves the use of standard office equipment such as computers, phones, printers, copiers, and filing systems. Occasional business travel may be required. Qualification Requirements To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed represent the knowledge, skills, and abilities necessary for success in the role. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equal Opportunity Employer The Cook & Boardman Group is an Equal Opportunity Employer and a VEVRAA Federal Contractor. We are committed to providing equal employment opportunities to all qualified individuals, including minorities, females, protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.