First Course Program Coordinator (Data & Logistics)

ABOUT HOT BREAD KITCHEN Hot Bread Kitchen’s mission is to create economic opportunity for New Yorkers through job skills training, food entrepreneurship programs, and an ecosystem of support in New York City. With over a decade of successful programming under our belt, Hot Bread Kitchen has set a three-year strategic vision to scale our organization once again, this time as New York City plans for economic recovery. To that end, with support from and in partnership with the NYC Small Business Services (“SBS”), Hot Bread Kitchen will operate the First Course Line Cook Apprenticeship Program, preparing individuals for careers in NYC’s vibrant food sector. THE OPPORTUNITY Hot Bread Kitchen seeks a highly detailed and process-oriented Program Coordinator who will be responsible for ensuring data quality assurance, administrative, and operational support for our First Course Program, which prepares participants for restaurant line-cook positions. The ideal candidate possesses exceptional project management skills and is a self-starter, problem solver, and team player. This position collaborates with the First Course Team, including the Program Manager, Instruction team, and the Case Managers. This position reports up to the Program Evaluation and Data Manager. GENERAL RESPONSIBILITIES Program Data Collection and Quality Control Partner with the Program Manager to ensure: 100% of participants from each cohort completes their intake surveys and that the information is entered into Salesforce, Smartsheets, and Worksource1 in a timely manner. Follow up with members who have not submitted their intake surveys. Mid- and post-program surveys are administered in a timely manner and data is entered into Salesforce and other SBS platforms in a timely manner. Follow up with participants who have not submitted their mid-program and post-program surveys. The status of program participants is up-to-date and recorded in Salesforce Follow up with participants during their apprenticeship and employment to collect ongoing impact data. Program outcomes are captured and recorded in SalesForce in a timely manner. Support the preparation of data presentations for both internal and external meetings. Program Support Support the selection process by scheduling member assessments and following up to make sure they attend their interviews Provide day to day operational support which will include, but not be limited to Classroom setup, including kitchen set up, setting up computers and ensuring rooms have appropriate learning materials and that members have curriculum handouts Assisting with program supplies, including food orders, as well as filing expenses when needed General organization and filing of important documents QUALIFICATIONS Driven by and have a belief in Hot Bread Kitchen’s values and mission Demonstrates exceptional project management skills with great attention to detail Effective multi-tasker and organizational skills, including prioritization skills Excellent time management skills Excellent written and verbal communications skills Proactive, resourceful, and innovative with an entrepreneurial spirit Quick learner of systems, including SalesForce (previous experience with SalesForce a plus) Thrives in a fast-paced and energetic team atmosphere with ambitious deadlines and the ability to take direction from multiple people General computer proficiency in Microsoft Office, Google platforms, and productivity software LOCATION AND HOURS This position requires regular in-person attendance at our facility in Chelsea Market. During each 8-week training period, working hours will call for evening hours. We follow New York City and State guidelines on COVID-19 vaccination and masking. COMPENSATION This is a full-time position. The salary range is $50,000 to $60,000 and is commensurate with experience. Hot Bread Kitchen's comprehensive benefits package includes health/vision/dental insurance (available from day one), 401K contributions, flexible vacation time, paid parental leave, and a sabbatical program. Our organizational culture is entrepreneurial, flexible, and civically-minded (learn more about our culture on hotbreadkitchen.org/careers) To apply, please include Cover letter Experience-aligned resume Send complete applications to hr at hotbreadkitchen.org with your name and “First Course Program Coordinator (Data and Logistics)” included in the subject line. Hot Bread Kitchen is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact Hot Bread Kitchen to request such an accommodation. Job Type: Full-time Pay: $50,000.00 - $60,000.00 per year Benefits: Health insurance Schedule: Monday to Friday Work Location: In person