For Eyes - EyeCare Advisor

The Eye. Care Advisor creates exceptional value in the lives of our customers by delivering the For Eyes Experience. Ensures all patients receive the highest quality Optometric. Delivers the stores key performance indicators by supporting the Doctor in the routine practice of Optometry under the general direction and supercision of the Store Manager and within the scope of state law and the policies of For Eyes. MAJOR DUTIES & RESPONSIBILITIES Greets customers without delay (within 30 seconds).. Promptly answers the telephone (3 rings) in a friendly and courteous manner. In Doctors office explains all required paperwork, tests, products and services as well as the appropriate time frame. Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary. Shows patience and courtesy to indecisive or difficult customers and patients. Performs work accurately and thorou...Advisor, Customer Service, Skills, Store Manager, Patient