Senior Observability Engineer with Elastic Stack Platform SME
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Job Description:
We are seeking a highly experienced Senior Observability Engineer with deep expertise in ESS (Elastic Stack) to lead and accelerate the development of enterprise-grade observability capabilities across mission-critical applications. This role requires a hands-on SME who can design, build, and scale observability dashboards, APM, tracing, and monitoring solutions exclusively within ESS. The candidate will play a key role in transforming current monitoring into a proactive, intelligent, and scalable observability ecosystem. This is a high-impact, fast-paced engagement (target < 6 months) requiring ownership, technical depth, and execution excellence.
Key Responsibilities:
ESS Observability Architecture & Implementation
Design and implement end-to-end observability solutions using ESS (Elastic Stack).Build a centralized observability layer covering all MF applications.
Ensure block-level aggregation with drill-down to:
- Application-level metricsAPM traces
- Logs and events
- Service dependencies
- Dashboard Engineering (Critical Priority)
- Develop and scale a large backlog of ESS dashboards, including but not limited to:
- Cluster Health (OCP/K8s)API & APM Dashboards
- Service Health & Dependency Monitoring
- Pod Status / Restart / Scaling MetricsHTTP Status Analytics (200/400/500 trends)
- Transaction Processing Metrics
- Infra Metrics (CPU, Memory, Disk, Network)
- Synthetic Monitoring & Availability
Build intuitive, drill-down dashboards from MF Block → Service → Application level.
APM, Tracing & Monitoring Expansion
Expand ESS-based:
Application Performance Monitoring (APM)
Distributed tracing
Real User Monitoring (RUM)
Synthetic monitoring
Enable end-to-end traceability across microservices.
Proactive Observability & Alerting
Design and implement smart alerting rules:
Move from reactive → proactive detection
Reduce noise, improve signal quality
Define SLOs, SLIs, and error budgets
Enhance anomaly detection and trend analysis
Collaboration & Leadership
Work closely with:
EOT Observability Team
Internal CDLsApplication teams
Act as ESS Observability SMEProvide guidance, standards, and best practices
Required Skills & Experience:
Strong hands-on experience with ESS (Elastic Stack):Elasticsearch
LogstashKibanaBeats / Elastic Agent
Elastic APMProven experience building enterprise-scale observability dashboards in ESSDeep understanding of:
- Microservices architecture
- Kubernetes / OpenShift (OCP)
- Experience with:
- APM, distributed tracing, logging, metrics correlation
- Ability to design multi-layer observability (infra → platform → app)
- Strongly Preferred:
- Experience with:
- Synthetic monitoring tools integrated with ESSReal User Monitoring (RUM)
- Service maps and dependency graphs
- Knowledge of:
- CI/CD observability integration
- Alerting frameworks within Elastic
- Scripting: Python / Shell / Groovy (nice to have)
- Soft Skills:
- Strong ownership mindset
- Ability to work under aggressive timelines
- Excellent problem-solving skills
- Clear communication with technical and non-technical teams
- Success Criteria (First 3–6 Months):Deliver enterprise-grade ESS observability dashboards
- Achieve full MF application visibility
- Implement end-to-end APM + tracing coverage
- Establish proactive alerting framework
- Additional Notes:
Candidate must be an ESS expert — alternative tools experience alone will not be sufficient.
This is a high-priority, business-critical role with immediate impact expectations.
Required Skills:
Elasticsearch, Logstash, Kibana, Beats, Elastic Agent, Elastic APM, Observability dashboards in ESS, Microservices architecture, Kubernetes, OpenShift, RUM, CI/CD observability integration, Alerting frameworks within Elastic, Python, Shell Scripting, Groovy scripting