On-Site AI Process Consultant: Drive ROI & Change

Lyra Technology Group is a p rivate e quity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group , we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.AI Process ConsultantAccellis , a Lyra TechnologyGroup portfolio company, is looking for an AI Process Consultant(APC). The APC willembed directly insideclientbusinesses, uncoveringthe operational friction that holds them back, designingthe workflows that will replace it, and partneringwithAI Engineersto ship solutions that change how these organizationsactually run. Youwon'tbe writing slide decks that get filed away;you'llbe on-site at small and mid-size businesses interviewing operators, mapping processes, building the business case, and owning client outcomes from first conversation through post-deployment adoption.You care about the outcome, not the deck.This is a hands-on, client-facing strategy role built for someone who is as comfortable diagramming a workflow withC-Suite leadersas they are co-piloting a build session with engineers.Your work as an AI Process Consultant will include several components:Embed directly with clients to run discovery,interviewing operators across roles,observinglive workflows, and mapping current-state processes that surface high-ROI opportunities for AI and automationBuild the business case for each engagement: quantify the cost of the status quo, model expected ROI, and prioritize a sequenced roadmap of automation opportunities the client can act onDesign future-state workflows in detail:process diagrams, decision logic, exception handling, human-in-the-loop checkpoints, and integration touchpoints, allto a level of specificity engineering can build againstPartner withan AI Engineerthroughout the build, translating client requirements into technical specs,validatingoutputs against business intent, and brokering trade-offs (quality vs. speed vs. cost vs. risk) in plain languageLead change management on the client side:stakeholder alignment, communication plans, training rollout, and adoption trackingOwn the client relationship end-to-end: scope, expectations, status updates, escalations, and executive readouts. Serve as the single point of accountability for client outcomesRun post-deployment business reviews to measure realized impact, surface follow-on opportunities, and build the case for portfolio expansionContribute internally by codifying reusable discovery frameworks, ROI models, workflow templates, and industry playbooks that scale across the practiceOur ideal AI Process Consultant has the following qualifications:Bachelor's degree in Business, Engineering, Operations, Economics, Computer Science, or a related fieldMust be legally authorized to work in the United States without sponsorship now or in the future2+ years of professional experience in management consulting, deployment strategy, technical program management, operations, or a similar client-facing strategic roleDemonstratedtrack recordof driving complex projects to measurable outcomes in client or stakeholder-facing environmentsStrong analytical foundation — comfortable with spreadsheets, ROI modeling, basic SQL, and quantitative reasoning. Python literacy is a plus but notrequiredWorking knowledge of modern AI capabilitiesandwhat LLMs, agents, and RAG systems can and can'tdoand the judgment to scope realistic AI solutions vs. avoid AI theaterAbility to work independently in ambiguous, fast-moving client environments. Youattackmessy problems without waiting for a project planExceptional communication skills. You can run a discovery interview with a warehouseforemanand an executive readout with a CEO on the same dayProblem-solver who gets energy from sitting across the desk from a real operator and figuring out where the frictionactually isWillingness to travel regularly toclient sites throughout theCleveland and Columbusarea (estimatedup to 50%)PreferredPrior consulting experience at a top firm (MBB, Big 4 Strategy, Deloitte, Accenture, or boutique strategy/operations firm) or a deployment-strategy / forward-deployed role at a software companyExperience leading process re-engineering, workflow automation, or digital transformation engagements end-to-endFamiliarity with workflow automation platforms (Zapier, Make, n8n) or major SaaS systems (CRMs, ERPs, ticketing, document management) at the level of "I can spec an integration without help"Experience working with SMB clientsExperience in legal services or law firmsThe targeted base salary for this role is $120,000 - $150,000 per year and will operate out of the Accellis office(s) on a hybrid basis.Lyra Tech Group is an equal opportunity employer. We celebrate diverse perspectives and are committed to building an inclusive team.J-18808-Ljbffr