Wax Specialist
Wax Specialist
Come join our fun, energetic, positive culture at Bergamos Retreat. We are seeking a Wax Specialist to provide waxing and related services to clients. In this role, your responsibilities are to communicate with clients to discuss their needs and preferences, as well as learn about any sensitive skin or allergy issues. You must know when to use the right equipment. Our ideal client has an esthetician or cosmetology license gained from attending a trade school, as well as experience providing waxing services to clients in a professional setting. Knowledge of other skincare and beauty treatments is a plus.
Core Responsibilities:
Discuss client needs and preferences
Wax various body parts, including areas of the face, back, legs, arms, and bikini
Use the right equipment and ensure it is sanitary for each use
Provide other skincare services and beauty treatments as needed
Make recommendations for future treatments and pre-book follow-up appointments
Inform guests about specials in all departments, holiday gifts, packages, and anything that might correspond to their needs
Recommend skincare products to customers, including lotions, facial washes, and moisturizers
Keep personal relationships to a minimum with the clients to focus on treatment
Complete all services within the standard time frames
Continue to improve your techniques by reading, experiencing, training, and watching.
Research past experiences your guest has had so that you may better serve them
Take detailed client history and note any health conditions
Maintain professional tools
Promote a positive atmosphere and come to work with a smile
Immediately report guest belongings that have been left behind
Assist with laundry
Perform other duties as assigned
Knowledge, Skills, and Competencies:
State Cosmetology or Esthetician License must be up to date
High work ethic and self-initiative
Excellent communication and interpersonal skills, a talent making people feel comfortable and better about themselves
May be required to work varying schedules to reflect the business needs of the property
State esthetician or cosmetologist license
Experience with and knowledge of various waxing techniques and equipment
Attention to detail
Communication and interpersonal skills
Physical Requirements:
Thoroughly and efficiently perform services to clients
Sit, stand, and walk for varying lengths of time, often long periods of time
Lift approximately thirty (30) pounds of equipment or supplies, using safe lifting techniques
Grasping, writing, repetitive motions, pulling, pushing, listening, hearing ability and visual ability