AI Automation Sustainment Lead
A company is looking for an AI and Automation Sustainment Lead.
Key ResponsibilitiesOversee business-as-usual support for automation, RPA, RDA, and AI solutions to ensure stability and continuous value generation
Establish and manage lifecycle standards for automation and AI capabilities, including onboarding and performance tuning
Define and monitor performance metrics to assess solution effectiveness and provide operational visibilityRequired Qualifications8+ years of experience in IT operations, production support, automation, or AI sustainment roles
Experience supporting automation and/or AI solutions in production environments
Proven ability to manage complex dependencies and lifecycle transitions across teams
Strong knowledge of RPA, RDA, and AI-enabled automation concepts
Experience applying Lean Six Sigma and organizational change management principles