Senior CX Rep - Retrieval (Healthcare Data)

A healthcare data collaboration platform is seeking a Customer Experience Representative II – Retrieval to join its Washington D.C. team. The ideal candidate will have over 4 years of customer service experience, preferably in healthcare, and strong communication skills. Responsibilities include handling escalated inquiries, maintaining customer accounts, and contributing to process improvements in a fast-paced environment. This role offers a competitive pay range of $21.20 to $26.44 per hour. J-18808-Ljbffr