Access Center Navigator

A company is looking for an Access Center Navigator - Per Diem. Key Responsibilities Serve as a liaison for referring physicians, patients, and caregivers to facilitate appointment scheduling and service utilization Navigate patients through the continuum of care and coordinate services, ensuring optimal transitions and addressing barriers to care Perform data entry, maintain confidential records, and follow up with patients while collaborating with care teams Required Qualifications 2-3 years of customer service or call center experience High school diploma or equivalent; associate's degree preferred Healthcare experience with knowledge of medical terminology and managed care preferred Ability to use general office equipment, including a multi-line telephone system Familiarity with databases such as Epic and CRM is beneficial