Program Administrator/Document Control

Overview: In this sustaining-support role, you will serve as the primary contact for assigned customers, coordinating orders, changes, and manufacturing timelines to ensure timely delivery and high service levels. You'll bridge sales, operations, and customers to resolve issues and maintain accurate information flow. The position supports Program Managers and enforces PCC/University Swaging procedures with a customer-centric mindset. This is a hands-on role in a fast-paced, aerospace manufacturing environment with a focus on accuracy and cross-functional collaboration. Compensation / Benefitspaid time off: 1202 hours/year10 paid holidaysmedical, dental, vision, and basic life insurance 401(k) planquarterly cash bonus plancompetitive hourly pay range $27.25–$34.00 USDResponsibilitiesProcess sales orders accurately and timely Verify customer PO information before order entry Respond to customer requests promptly Produce Monthly Open Order Reports and WIP status Coordinate customer changes with operations (pull-in/push-outs) and assess feasibility Liaise among sales, manufacturing, and customer to ensure smooth communication Collaborate with Operations to resolve manufacturing issues involving customers Ensure out-of-shop dates are communicated to customers and manage exceptions Support Program Managers as needed Adhere to PCC/University Swaging procedures and ethics in all transactions