VDOT Technical Support 2 ONSITE Salem at VA
Occupations:
Computer User Support SpecialistsNetwork and Computer Systems AdministratorsComputer Network Support SpecialistsComputer Occupations, All OtherTelecommunications Equipment Installers and Repairers, Except Line InstallersIndustries:
Business Support ServicesProfessional and Commercial Equipment and Supplies Merchant WholesalersComputer Systems Design and Related ServicesOther Support Activities for TransportationVocational Rehabilitation ServicesPosition: Technical Support Specialist - OnsiteLocation: Salem, VA 24153Client: State of VirginiaDuration: 12+ MonthsJob Description: Onsite technical support role focused on assisting field staff with new technology and devices. Provide timely end-user support, troubleshoot hardware and software, and help staff be more productive through innovative tech solutions. Strong emphasis on customer service and clear communication. Must work onsite in Salem during standard business hours.5 Must-Have Skills (bulleted):Extensive experience with Microsoft Desktop products (Windows, Office 365/Online, SharePoint, MS Teams)Strong troubleshooting of desktop/laptop computers and wireless devicesProven ability to manage help desk requests and reporting toolsExcellent verbal and written communication with individuals and groupsStrong customer-service orientation and problem-resolution skillsTo Apply: Send your resume to with the exact Subject line: Resume Submission