I.T. Services Field Technician

Company: PenTeleDataShift: Monday-Friday, 8AM-5PM, but must be available for after hours and on call supportPencor and its subsidiaries are Equal Opportunity EmployersPenTeleData,a leader in data transport, Internet, networking technologies, security and consultation services throughout Pennsylvania and New Jersey is experiencing significant growth and is seeking a Field Technician for the I.T. Services department.The I.T. Services Department is the customer facing professional services group of PenTeleData. ITS provides Networking, on premise and Cloud computing related support services, and installation/support for PenTeleData Business Voice and POTS phone product to SMB and enterprise customers.This position will focus primarily in the areas of structured cabling and related services to support Telecom and Data network installations. Ability to travel and perform duties throughout our service footprint required.Responsibilities Include But Are Not Limited ToInstallation and testing of cabling, equipment and peripherals for Telephone and data networksPerforming basic troubleshooting and testing of installed equipmentPerforming cut-over and training for POTS and VOIP phone installationsOther duties as assignedQualificationsAssociates Degree and/or a combination of related industry experience and certifications2+ years hand on experience with the installation of structured cabling for data and Telecom systemsEstablished residency in PennsylvaniaValid PA Driver’s License and good driving recordUnderstanding of Wi-Fi technologiesGeneral knowledge of the full range of products and capabilities typically found in an SMB environmentFamiliarity with common network equipment (wired/wireless) commonly installed in an SMB environmentExperience using MS Word, Excel, Viso and standard Microsoft applicationsExperience with Data and Telecom network installationsExperience with POTS and VOIP phone services and requirementsExperience with standard networking equipment such as routers and switchesExcellent Communications Skills – Oral and WrittenExcellent Organizational and Time Management SkillsAbility to use common hand/power tools and test equipmentAbility to lift and carry up to 40lbsAbility to work well at heights on ladders, bucket trucks and roofsAbility to present a professional appearance and provide exceptional customer service at all times and in all situationsAbility to travel and perform duties throughout our service footprintAbility to work overtime and flexible schedules as neededINDHP