Senior Director, Credit Risk Oversight - Consumer Lending (2nd Line of Defense)

Best Egg is a market-leading, tech-enabled financial platform helping people build financial confidence through a variety of installment lending solutions and financial health tools. We aim to help customers make smart financial decisions and stay on track, so they can be money confident no matter what life throws at them.We offer top-tier benefits and growth opportunities in a culture built on our core values:Put People First – We foster an inclusive, flexible, and fun workplace.Create Clarity – Open communication drives trust and results.Get Things Done – We focus, prioritize, and deliver with excellence.Deliver with Heart – We lead with kindness, humility, and strong teamwork.Listen to Our Customers – Their needs drive our innovation.Barclays has entered into an agreement to acquire Best Egg with closing expected to take place in Q2 2026. This acquisition will give us the resources and capital to continue on our mission and drive our strategy forward. With an aligned culture, lower cost of funds, and increased employee growth opportunities across a global brand, we are excited about the future of the Best Egg brand under the Barclays umbrella.We are looking for collaborative, innovative team players who like to solve problems. There will also be immense opportunities for those willing to dive in. If you're inspired by growth and want to make a real difference, Best Egg is the place for you.We’re proud to be an equal opportunity employer committed to building a diverse, inclusive team.We are seeking a strategic and highly experienced Senior Director of Credit Risk Oversight to lead our Second Line of Defense (2LOD) credit risk function, supporting our unsecured and secured personal loan products. This role will be responsible for establishing and overseeing the credit risk governance framework across the consumer lending portfolio, including credit underwriting, pricing, loan amount, portfolio performance, credit policy governance, and risk appetite. The Senior Director will provide independent oversight and credible challenges to first line credit strategies while driving portfolio-level insights, risk appetite alignment, and governance for a growing FinTech platform.This role will also be instrumental in building and scaling the 2LOD credit oversight team, ensuring strong alignment with regulatory expectations and enterprise risk management practices.Key Responsibilities:Leadership & 2LOD Credit Risk GovernanceLead and evolve the 2LOD credit risk oversight framework, including policies, standards, and governance practicesProvide independent oversight and credible challenge across underwriting, line management, pricing, and customer lifecycle strategiesEstablish clear risk appetite frameworks, limits, and thresholds for credit performancePortfolio Oversight & Risk ManagementOversee end-to-end portfolio performance, including originations, vintages, delinquencies, charge-offs, and profitabilityOwnership of identifying emerging risks, evolving trends, and portfolio concentration opportunitiesTranslate portfolio-level risk insights into actionable recommendations that inform strategy decisions and support key decision-makingMarketing & Growth Strategy OversightUnderstanding of marketing and growth strategies impacts to ensure alignment with credit risk appetite and portfolio objectivesReview expansion strategies (e.g., new segments, channels, or products) for risk implicationsRisk Appetite & Forecasting AlignmentPartner with Finance and Risk teams on portfolio forecasts, stress scenarios, and performance outlooksEnsure consistency between risk appetite, business growth targets, and portfolio outcomesRegulatory & Compliance LeadershipEnsure adherence to consumer lending regulations and supervisory expectations (e.g., ECOA/Reg B, FCRA, UDAAP, etc.)Oversee fair lending risk management, including model bias, segmentation, and policy impactsServe as a key point of contact for regulatory exams, internal audit, and risk reviewsReporting & Executive EngagementDevelop and deliver portfolio risk reporting, dashboards, and executive insights to senior leadership and risk committeesPresent portfolio performance, emerging risks, and strategic recommendations to executive stakeholdersEnsure transparent and effective risk communication across the organizationTeam Leadership & Build-OutBuild, lead, and develop a high-performing 2LOD credit risk oversight teamProvide direction and oversight to Director-level team members across:Credit Risk OversightCollections/Recovery & Loss OversightFraud Risk OversightFoster a strong risk culture and promote effective challenge across the organizationTransformation & Innovation OversightProvide oversight of new product launches, credit strategy changes, and FinTech innovationsEnsure appropriate governance for advanced analytics, alternative data, and AI/ML modelsDrive continuous improvement in risk frameworks, tooling, and analytics capabilitiesQualifications:Required Experience12–15+ years of experience in credit risk management, portfolio risk, or consumer lendingSignificant experience in 2LOD, enterprise risk management, or equivalent oversight rolesProven leadership experience managing teams and cross-functional risk initiativesDeep expertise in credit underwriting, portfolio management, and risk strategy developmentPreferred ExperienceExperience within a FinTech and/or regulated banking environmentStrong familiarity with model governance, loss forecasting, and stress testing frameworksExperience overseeing multi-product consumer lending portfoliosRegulatory KnowledgeStrong knowledge of consumer banking regulations and supervisory expectations, including:ECOA / Regulation B (fair lending)FCRAUDAAPExperience interacting with regulators, internal audit, and compliance functionsSkills & CompetenciesAnalytical thinker with the ability to connect portfolio performance, business strategy, and risk appetiteComfortable navigating a dynamic, fast paced environment, managing shifting priorities while leading and developing other through changeStrong leadership and organizational influence skillsAdvanced analytical and risk assessment capabilitiesExcellent executive communication and presentation skillsAbility to operate effectively in a fast-paced, evolving FinTech environment$160,000 - $180,000 a yearThis position is also eligible for an annual incentive bonus based on individual and company performance. Yearly incentive bonus target 50% of base salary.Employee BenefitsBest Egg offers many additional benefits for our employees, including (but not limited to): Pre-tax and post-tax retirement savings plans with a competitive company matchingprogram Generous paid time-off plans including vacation, personal/sick time, paid short--term and long-term disability leaves, paid parental leave, and paid companyholidays Multiple health care plans to choose from, including dental and vision options Flexible Spending Plans for Health Care, Dependent Care, and HealthReimbursement Accounts Company-paid benefits such as life insurance, wellness platforms, employeeassistance programs, and Health Advocate programs Other great discounted benefits include identity theft protection, pet insurance,fitness center reimbursements, and many more!In compliance with the CCPA, Best Egg is fully committed to handling the personal information and data of employees and job applications responsibly with respect and due care. Review our CCPA Employee Policy here