Fiber Technician III - Lead

5+ years of experience leading structured cabling and repair teams in a hyperscale data center environment.Ensures that all technicians have skillsets that are properly aligned with their assigned scope of service.Manages all logistics for onboarding technicians to ensure that they have all access, technology, tools, material and equipment to perform the scope of service being performed.Ability to determine resource requirements based on service demand and actual production throughput and takeoffs.Ability to pull and parse data to provide customer facing reports detailing granular details (MTTA, MTTC, MTTR, FPY, SLA performance, etc.) of the service being performed and ability to analyze trends to determine areas for improvement prior to risk being fully realized.Able to identify and escalate risks to deployability, operability, and/or timeline in process, design, execution, resourcing, etc. with a plan to resolve.Senior Tech/Tech 3 RequirementsTechnical KnowledgeDeep understanding of server hardware (rack/stack, component replacement, diagnostics).Familiarity with fiber optic technologies (single-mode/multi-mode, DWDM, CWDM).Solid understanding of wireless communications (LTE/5G fundamentals, microwave links).Knowledge of telecom transmission systems (SONET/SDH, Ethernet transport).Proficiency with telecom testing tools (OTDR, power meters, spectrum analyzers).Understanding of structured cabling standards (TIA/EIA).Able to determine and resolve faults on a point to multipoint network utilizing simplex fiber, splitters, APC connectors.Expertise in PON specific tooling (PON light meters, OLT aware light meters, cleaning, VFL, splicing)Knowledge of telecom regulatory standards and compliance requirements.Familiarity with network management and monitoring systems (NMS/OSS/BSS).Ability to interpret technical drawings, splice diagrams, and circuit layouts.Understanding of power distribution in data centers (PDUs, UPS systems, breakers).Certified in LightBrigade Fiber 1,2,3 or similarAssociate network certification ie: (CCNA, JNCIA) or comparableHands-On SkillsSkilled in installation, maintenance, and troubleshooting of telecom equipment.Experienced with fiber splicing, termination, and cable repairs.Ability to configure and test routers, switches, and voice gateways.Proficient in testing copper, fiber, and wireless circuits.Strong diagnostic skills for network outages and service degradations.Skilled in tower work, including climbing and basic RF troubleshooting (if role requires).Ability to perform field surveys, site assessments, and equipment audits.Operational & Process SkillsAbility to lead field teams and oversee complex Data Center deployment projects.Strong understanding of change management, incident management, and documentation.Experience coordinating with vendors, and cross-functional engineering teams.Skilled in maintaining accurate logs, inventory, and service records.Adherence to strict safety protocols, lockout/tagout, and industry work standards.Soft SkillsExcellent analytical and troubleshooting capabilities.Strong communication skills for customer interaction and team coordination.Ability to train and mentor junior technicians.Strong time-management and prioritization skills.Comfortable working in high-pressure, on-call, and mission-critical environments.TestsetsOTDRProficient in setting up, running, and reading resultsOLTSPower meterFiber scopesOCA/OSAFusion SplicerTech Leads will not be managing staff in the field and are responsible for leading the crews from a project level.