Executive Operations Assistant - 60235506476

Operations & Executive AssistantLocation: RemoteEmployment Type: Full-TimeSchedule: US Eastern Time Business HoursReports To: CEOAbout The CompanyWe are a fast-growing U.S.-based healthcare company helping patients gain access to FDA-approved diabetes management supplies through partnerships with physicians, manufacturers, and major insurance providers.As the company continues to scale, we are looking for a highly organized and dependable Operations & Executive Assistant to support both day-to-day business operations and executive leadership.This is a high-trust role that sits at the center of the organization and helps keep everything moving efficiently behind the scenes.About The RoleThis position combines operations coordination, executive support, and front-line administrative assistance into one highly impactful role.You will act as a central operational support partner for the business by managing inbound calls, handling administrative and documentation workflows, maintaining organizational systems, and supporting the CEO with scheduling, inbox management, and day-to-day priorities.The ideal candidate is proactive, exceptionally organized, detail-oriented, and comfortable balancing multiple responsibilities in a fast-moving environment.This role is perfect for someone who enjoys bringing structure to chaos, solving problems independently, and being the reliable operational backbone of a growing company.Key ResponsibilitiesAdministrative & Operations SupportManage day-to-day operational paperwork, documentation, and administrative workflowsAssist with insurance contracts, credentialing paperwork, compliance documentation, and related operational processesMaintain an organized and scalable Google Drive structure, ensuring documents and files are easy to locate and properly maintainedTrack outstanding tasks, forms, renewals, and operational follow-upsHelp improve organizational systems and internal processes as the company growsInbound Call ManagementAnswer inbound company calls professionally and efficientlyHandle the majority of routine patient and operational inquiries independentlyEscalate complex or sensitive issues to the appropriate internal team memberCommunicate clearly, confidently, and empathetically with patients and partnersEnsure all calls and interactions are documented accuratelyExecutive Assistant SupportManage the CEO’s calendar, scheduling, and meeting coordinationOrganize inbox communications and prioritize urgent items appropriatelyDraft professional email responses and internal communicationsCoordinate meetings, reminders, follow-ups, and day-to-day scheduling logisticsHandle administrative “busy work” and operational tasks that free up executive bandwidthServe as a reliable right-hand support partner to the CEOQualificationsRequiredFluent English communication skills, both written and verbalProfessional and confident phone presenceStrong organizational and time management skillsExceptional attention to detail and follow-throughAbility to multitask across operations, administrative work, and executive support responsibilitiesReliable high-speed internet connection, quiet remote workspace, and quality headsetAvailability during U.S. Eastern Time business hours or significant overlapProficiency with Google Workspace, including Gmail, Google Drive, Calendar, Docs, and SheetsComfortable handling confidential business and patient informationWillingness to complete HIPAA training and follow compliance proceduresPreferredPrevious experience in healthcare administration, operations support, executive assistance, or office managementExperience supporting founders, executives, or leadership teamsFamiliarity with insurance documentation, credentialing, or healthcare operations workflowsExperience working in fast-paced startup or high-growth environmentsWho You AreHighly organized and naturally process-orientedSomeone who thrives on keeping inboxes, folders, calendars, and workflows clean and structuredTrustworthy, discreet, and dependable when handling sensitive informationCalm under pressure and capable of managing multiple priorities simultaneouslyA proactive self-starter who identifies issues early and takes initiative to solve themTech-comfortable and quick to learn new systems and workflowsStrong communicator with excellent judgment and professionalismMotivated to grow alongside a rapidly scaling healthcare companyWhat Success Looks LikeOperational tasks and documentation are completed accurately and on timeThe CEO’s schedule, inbox, and day-to-day workflow run efficientlyInternal files, folders, and systems remain organized and easy to navigateCalls and administrative requests are handled professionally and promptlyImportant details, deadlines, and follow-ups never fall through the cracksInternal teams can rely on you as a consistent and proactive operational partnerCompensation & BenefitsCompetitive monthly compensation based on experience and locationFully remote work environmentOpportunity to work closely with executive leadership in a high-growth healthcare companyLong-term growth opportunities across operations and leadership support functionsCollaborative, fast-moving, and mission-driven team culture