Production Technician

Company DescriptionElite Services, a national leader in business print and mail solutions, is seeking a motivated person to join our production team as Mail Insertion Operator. The ideal candidate will be detail-oriented, technically proficient, and possess a high level of integrity. Our best associates have a strong work ethic, good trouble-shooting skills, and can work independently while also possessing a strong, team-focused outlook.Our team understands and embraces continually exceeding expectations in an open, collaborative, and flexible work environment that helps them be at their best professionally while at the same time providing unmatched value to our clients.Role DescriptionThis is a full-time, on-site position for a Production Technician located in Muncie, IN. The Production Technician will be responsible to set up, calibrate, operate and troubleshoot intelligent print and mail insertion equipment for multiple clients daily to ensure smooth production workflows through quality control checks, troubleshooting equipment issues, and performing preventive maintenance. The technician will adhere to production operations and maintain effective communication to resolve operational challenges and support overall efficiency in the production process. DutiesSetup client jobs on mail insertion equipment.Safely operate mail insertion equipment per company guidelinesFollow job instructions and special requirementsTroubleshoot and monitor output to spot any equipment-related issuesAccurately complete production quality checks to meet company assurance guidelinesDocument mail insertion operations in production management application and associated paperworkOversee mail insertion equipment and to ensure that machinery is maintained to proper levelsMaintain a clean and professional work environmentImprove the efficiency of the Print and Mail department through cooperation, organization, and teamworkQualificationsGood technical aptitude and the willingness to learn and understand job-related subjects, including equipment operation, maintenance, and management processes/workflows, order entry and related clerical tasks, and organizational quality control proceduresDetail-oriented, with strong organizational skills and the ability to multi-task in a fast-moving work environmentUnderstanding of basic computer skills to complete job management and office productivity tasksSelf-motivated and able to make decisions without supervisor input while working independentlyConscientious and able to maintain a clean and well-ordered work environmentAbility to work overtime as needed to meet company goalsTroubleshooting and resolving equipment or process issuesCapability to perform Preventive Maintenance on production machineryStrong communication and teamwork skills to facilitate collaborationAttention to detail and a commitment to maintaining a high standard of workExperience working in a manufacturing or production environment is preferredHigh school diploma or equivalent is required; technical certifications are a plusPhysical requirements include the mobility to stand for long periods of time, bend, crouch, kneel, reach, and lift up to 25 pounds