Switchboard Operator

We are looking for a professional and articulate Switchboard Operator to serve as the primary point of contact for our incoming communications. In this role, you aren't just transferring calls; you are managing the first impression of our organization. You will handle a high volume of calls, direct inquiries to the appropriate departments, and provide essential administrative support in a fast-paced environment.Key ResponsibilitiesCall Management: Operate a multi-line telephone system to answer, screen, and forward calls politely and efficiently.Information Distribution: Take accurate messages and deliver them promptly via email or internal messaging systems.Administrative Support: Assist with clerical tasks such as mail sorting, filing, or basic scheduling during low-call volume periods.Experience: 1-2 years of experience in a receptionist, call center, or switchboard role.Communication: Exceptional verbal communication skills and a professional, friendly phone demeanor.Tech Savvy: Proficiency with multi-line phone systems (PBX/VoIP) and basic MS Office (Outlook, Word, Excel).Multitasking: Ability to remain calm and organized under pressure or during high-call volume hours.Reliability: Strong record of punctuality and dependable attendance.Compensation details: 18-20.75 Hourly WagePIadbe40c8c5-