Mortgage Loan Officer

Job Title: Mortgage loan officerLocation: Grand Rapids, MI (REMOTE - must live in Must live in/near Grand Rapids)Duration: Full-timeNote - This is although a remote role, but the candidates must be based in the Grand Rapids, Michigan area.About the clientWe believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products.We’ve been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness, reflecting our deep commitment to our team members and the communities we serve.About the role:The mortgage loan officer is exclusively an outside sales position that is responsible for the origination of residential first mortgages via an external referral network to reach goals and credit union objectives. This position is responsible for generating prospects through their own individual efforts without the aid of internal referrals.A Day in the life of a mortgage loan officer can look like: Deliver on our Member Engagement Manifesto and ensure an exceptional member experience throughout the mortgage journey.Develop self-generating referral networks necessary to accomplish sales goals and meet minimum monthly closed loan and deposit expectations.Consult with members about their home financing needs, risks, and offer lending solutions.Interview applicants to determine financial eligibility and feasibility of granting loans.Assess member needs, explore all options, and introduce different types of loans.Fully complete a mortgage loan application online, over-the-phone, or in-person.Perform other duties as directed by leadership.What you bring to the table:High school diploma or equivalent.Minimum 3 years solid work experience in residential mortgage lending.Ability to obtain Nationwide Mortgage Licensing System (NMLS) registration.Solid understanding of mortgage industry lending practices and programs.Ability to cultivate, manage, and maintain referral partnerships to generate mortgage leads.Capable of working in a sales-centric, goal-oriented environment.Exceptional professionalism providing for a best-in-class member experience.Excellent verbal and written communication skills.Outstanding organizational and follow up skills.Capable of proficiently delivering and handling difficult customer conversations.Strong teamwork abilities with co-workers and colleagues.Excellent interpersonal and decision-making skillsAbility to handle the stress of meeting time-sensitive deadlines.Proficient computer skills, including MS Office and databases.Experience reaching or exceeding sales goals and objectives.Ability to adapt well to change and learn quickly.Ability to problem-solve with a high level of personal accountability.Proficiency using Excel and Word.You might also have:Demonstrated proficiency with lead generation and meeting self-generated origination sales goals.Proficient with Encompass.Experience with originating equity loans/lines.Experienced in gathering deposits.Specialty product experience like construction, FHA, VA, etc.BenefitsFlexible work options depending on positionComprehensive medical, dental, and vision plansGenerous paid time off package for all full-time team members?Up to 12-weeks paid paternity/maternity leaveLifestyle Accounts to help with your personal wellbeingFamily Health BenefitsPaid time off to observe all Federal HolidaysFlexible work options depending on positionA generous 401k matchNumerous employee engagement activitiesCommunity Resource GroupsPaid time off for occasions such as volunteering, caregiving, and family eventsApplicant Notices & DisclaimersFor information on benefits, equal opportunity employment, and location-specific applicant notices, click hereAt SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $36000.00/Yearly.