Breakfast Attendant

Job TitleJob Duties:Professional experience preferably 6 month's experience in any field where exceeding customers' expectations were metHotel experienceBe flexible and willing to perform other tasks as necessary or requestedWear hotel uniform in compliance with hotel standardsWelcomes guests to the lobby- breakfast bar and provides fast and courteous service to ensure an enjoyable dining experience and repeat businessSet up the Hot On the House breakfast each morning by following the Hotel franchise Breakfast guidelinesConsistently interact with the guests in an effort to provide a superior breakfast experienceCommunicate feedback to hotel managementMaintain food service quality and safety standardsResponsible for maintaining a clean work environment that meets both County Health Codes and the Hotel Quality assurance requirementsJob Requirements:Must have excellent customer service skills and a stable work historyMust be able to work entire shift on feet at a quick paceMust be flexible to work any shift as needed to include weekendsEmotional intelligenceEmotionally competent; able to effectively manage disruptive emotions and impulses; able to stay composed, positive, and unflappable even in trying moments while thinking clearly and remaining focused under pressurePromote the hotel by demonstrating a high level of positive attitude and energy to serve our guestsAbility to anticipate guests' needsEmbraces and respects diversity and multicultural environmentEducationBackground screening for previous criminal historyEmployment may be contingent upon at least 80% score on test on hotel's reservations system (PMS) after trainingAt least a high school diploma or G.E.D.Data entryDatabase management systemsStrengths:SocialSpeaks in guests' preferred languageHotel is a smoke-free propertyOrganizationalAdministrativeSalesJob Information:Job Location: Birmingham AL Industry: Hospitality / Tourism Job Function: Customer Service Experience Level: Entry Level Job Type: Part-time Workflow: Standard Workflow Application Form: Springhill Suites Application