Admissions Assistant

About Us:Grand Traverse Pavilions is a premier healthcare organization dedicated to providing exceptional care across a full continuum of services. Our team is committed to supporting residents and their families in a compassionate, professional, and welcoming environment. We take pride in fostering a workplace where collaboration, growth, and quality care are at the forefront of everything we do.Job Summary:As an Admissions Assistant, you will play a key role in supporting the admissions process and helping maintain full occupancy across all program levels. You will assist with coordinating referrals, managing admission documentation, and ensuring a smooth and welcoming transition for new residents. This position works closely with the Admissions Coordinator and multidisciplinary teams to support efficient operations and excellent customer service.Key Responsibilities: Coordinate all aspects of admissions, including referrals, communication with Nursing Services, paperwork collection, processing, and resident orientation Assist with admissions placement and support campus-wide referral management Participate in admission meetings and provide updates in the absence of the Admissions Coordinator Maintain daily census records and generate daily, monthly, and annual reports Manage inquiry and waiting lists to support maximum occupancy, including maintaining a prospect database Act as a liaison between referral sources and the organization as directed Provide tours to prospective residents and families Prepare and distribute informational packets for prospective admissions Escort new residents during program entry to ensure a smooth transition Support organizational decision-making by providing accurate admissions data and insights Independently manage daily workload, priorities, and deadlines Maintain strict confidentiality of all resident and organizational information Support Continuous Quality Improvement initiatives and recommend process enhancements Ensure compliance with all applicable laws, regulations, and organizational policies Promote a culture of safety and maintain professional relationships with staff, community members, and agencies Perform additional duties as assignedQualifications: Education: High school diploma required; associate degree preferred Experience: Background in business administration, healthcare, or related professional experience preferred Skills:– Strong written and verbal communication skills– Excellent organizational and multitasking abilities– Ability to manage changing priorities and meet deadlines– High level of professionalism and discretion with confidential informationWorking Conditions: Position requires standing, walking, lifting, bending, and sitting throughout the workday Work environment includes noise, frequent interruptions, and potential exposure to unpleasant odors and cleaning chemicals Adherence to the organization’s dress code is requiredWhy Grand Traverse Pavilions?Join a team that values compassion, professionalism, and continuous improvement. At Grand Traverse Pavilions, you’ll have the opportunity to make a meaningful impact while working in a supportive and collaborative environment. We are committed to employee growth, strong team culture, and delivering the highest quality care to our residents.Grand Traverse Pavilions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.