Customer Service

Job Description The Customer Service role operates within a small team dedicated to providing prompt and effective support to customers primarily via phone and email. This position involves addressing customer inquiries and ensuring a positive experience during standard business hours with no travel required. ResponsibilitiesProvide customer support through phone and email channelsCommunicate clearly and professionally with customersResolve customer inquiries efficientlyCollaborate with team members to improve service qualityMaintain accurate records of customer interactions Preferred QualificationsEntry-level experience in customer serviceProficiency with Microsoft OfficeCompany DescriptionLabs for water and food testingCompany DescriptionLabs for water and food testing