Tier 2 Windows Engineer (Onsite - Westbury, Long Island)

We are hiring a Tier 2 Windows Engineer to work onsite in Westbury, Long Island. This is a full-time position ideal for someone with strong Windows support experience who enjoys hands-on technical work and problem-solving in a fast-paced environment. Responsibilities: Provide Tier 2 support for Windows 10/11 and Windows Server (2016/2019/2022) Troubleshoot desktop, server, and network issues Manage Active Directory, Group Policy, file/print services Administer Microsoft 365 (Exchange Online, Teams, SharePoint, Intune) Support endpoint security tools and maintain system compliance Collaborate with Tier 1 and Tier 3 support as needed Document all work in a ticketing system Communicate effectively with both technical and non-technical users Requirements 3+ years of experience in a Windows support or systems administration role Proficiency with Microsoft 365, Active Directory, and core networking (TCP/IP, DNS, DHCP) Experience with remote support tools and system imaging Strong communication, organization, and troubleshooting skills Must be punctual, professional, and able to work onsite daily in Westbury, NY 4 days (32 hours) a week of work, including evenings and weekends and occasional vacation coverage Reliable transportation is required Preferred Qualifications: Microsoft certifications (e.g., MCSA, AZ-104, MS-900) Experience with Hyper-V or VMware Familiarity with Network monitoring and remote access tools Benefits Full benefits package including: $42/Hour + overtime pay Medical, dental, and vision insurance Retirement plan Paid time off and holidays Certification reimbursement and professional development Contract engagement terms available at a higher rate of pay.