Senior IT Application Analyst

Are you an experienced Senior IT Application Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Senior IT Application Analyst to work at their company 100% remotely.Primary Responsibilities/Accountabilities:The selected candidate would be expected to proactively communicate and collaborate with stakeholders, product owners, management, developers and quality assurance. May be involved in multiple initiatives simultaneously and needs to be able to manage time effectively and maintain focus on the highest priority work at any given time. Would be expected to use requirements to drive the design and review of test cases, process change requests, and manage the project's scope and acceptance.Candidate needs to be able to navigate ServiceNow reports, dashboards and the Timekeeping module. The timekeeping module is where the current gap is on the team.Qualifications:Proactively communicate and collaborate with the product owner, external stakeholders, and Scrum team membersDemonstrated ability to communicate ideas clearlyExperience working on a team using the Agile Scrum frameworkStrong verbal and written communication skillsExperience gathering requirements and story mappingExperience in writing user stories and acceptance criteriaExperience in backlog refinementInvolved in multiple initiatives simultaneously and need to be able to multi-task efficientlyDemonstrated desire and ability for continuous learningImplementation and configuration of the Timekeeping module within ServiceNow. Ability to quickly create dashboards and reports within ServiceNow to provide metric overview to our leadershipSpecifically need to be able to roll data up to create SLA reports and capacity management dashboards. ServiceNow Citizen Developer/Architect certification