Application Analyst Senior

OverviewThis position is responsible for complex level work supporting information technology application(s) through planning, designing, implementing, maintaining, and providing ongoing optimization and support (e.g., electronic health records, registration, scheduling, billing and collections, lab and pathology, radiology, picture archiving and communications (PACS), cardiovascular, pharmacy, home care, long term care, population health, consumer and patient facing technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management).The senior analyst is responsible for providing advanced technical support, configuration, integration, and maintenance for various healthcare applications and their technologies throughout their lifecycle (e.g., selection, implementation, support, archival and decommissioning).The senior analyst may also manage small and mid-sized projects related to these applications and their technologies and will help plan and execute projects. The senior analyst will mentor other analysts and is expected to contribute to the development of best practices and standards for application configuration, deployment, support, archival, and decommissioning.Essential functions are performed independently under minimal supervision and direction, caregiver performs standard duties with minimal supervisionEssential FunctionsDocuments and recommends workflow changes and technical/functional designs needed to support the business requirements.Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshootingSolves common and complex issues, incidents, and problems according to agreed upon service levels and according to department standards.Serve as PM and complete PM functions for mid-size projects with multiple teamsPerforms quality review of team buildCollaboratively works with peers, internal and external stakeholders, and vendorsFollows documentation and change management standards.Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members.Oversees configuration of electronic and mechanical hardware with software products to meet the functional criteria of client specificationsDevelop and understands business reporting needs for end usersParticipates in on-call and command center responsibilitiesDevelops and maintains comprehensive testing plans and scripts to verify system outputs and system integrityAttends and participates in team, project and department meetings to increase awareness and information flowWorks with requestor to understand the problem, creating a clear and defined objective for the project and then completes the business case documentationHelp stakeholder complete ROI, benefit plan KPI, leading and lagging measures, if applicable.Aggregate applicable resource group forecasts to roadmap new projects to be used in subcommittees/workgroups. Ensure that resources are available to work on priorities and align to appropriate strategies.Aggregate of equipment/hardware/data connection forecasts and mapping of new construction/reconstruction projects, create cost estimates and comparisons of new construction and reconstruction projects and assists with application assessment of new construction and reconstruction projects, if applicableProvides Capital Planning with cost of equipment, infrastructure information. Leads in procurement and coordination of DTS equipment of construction and reconstruction project. Supply field teams with lists and mapping of equipment and data connections for projects, if applicableSkillsProficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, WordPossesses in-depth business and application knowledge and experienceKnowledge of system analysis and operating systemsSkilled in assessing needs and determining through documentation what the best approach might beSkilled at problem definition and data collection by establishing facts, drawing valid conclusionsAbility to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulationsAbility to write reports, correspondence, and process documentsAbility to effectively present information and respond to inquiries or complaints from employees, managers, directors, senior leaders, and the general publicDemonstrates knowledge of project management and controlPreferred QualificationsWilling to obtain Epic build certification within the first six months of hire. Preference will be given to Candidates with current Epic certification(s) particularly Epic Dorothy and Comfort.Project leadership experienceWilling to help review/test team member epic build.Change Management understanding/experience.Foster, encourage and promote a team learning environment and collaboration.Education and ExperienceEDUCATION: Bachelor's degree is required in information technology, healthcare, business, or related field, or actively working towards a Bachelor's Degree with nine years of professional experience. Additional relevant experience may substitute for lack of education upon Supervisory and HR approval. EXPERIENCE: Four (4) years of work experience, or actively working towards a Bachelor's Degree with six years of experience in related areas. • Will be required to certify on one or more Epic applications and maintain certificationJ-18808-Ljbffr