PROGRAM ASSISTANT

Crossroads Program is looking for a Receptionist/Program Assistant. The Receptionist/Program Assistant (Program Assistant II) provides support services for a variety of program and Agency activities. The primary responsibility is to provide a professional, customer service-oriented approach to managing reception and other front desk tasks. Additionally, s/he assists the Program Directors and the Agency's Treatment Home network through organization, follow-up, documentation, communication, and related activities. About Us: At Crossroads Programs, Inc., we empower homeless, abandoned, abused, and at-risk youth to lead healthy lives. We provide comprehensive housing, counseling, and educational services, fostering stability and resilience. RESPONSIBILITIES OF THE JOB AND ESSENTIAL ELEMENTS: Direct Duties: Provide front desk coverage for the administrative office, including greeting guests, answering the phone, and managing faxes (responding to a variety of needs in a timely, friendly, and helpful manner) Assist youth who have come in for therapy sessions Perform general clerical duties, such as, copying, typing, proofreading mailing, and filing for administrative and program personnel Assist with organizing meetings and trainings Miscellaneous clerical and support functions Other duties and responsibilities as identified MINIMUM EDUCATION AND EXPERIENCE QUALIFICATION REQUIREMENTS: High School Diploma or equivalent Two years of experience providing support services for management or working with the public, using a customer service approach. REQUIRED SKILLS: Gracious, tolerant, and helpful attitude Professional demeanor, boundaries, and approach to all persons and all • tasks Excellent communication skills, including command of written, oral and' business English Ability to relate well to the general public and with sensitivity to our youth Expertise in the full array of Microsoft Office products, specifically Outlook, PowerPoint, Publisher, Word, and Excel Attention to detail and proofreading skills Knowledge of standard office procedures, practices, and equipment Quality focused approach to all work Flexibility and adaptability Ability to work with minimum supervision and to prioritize tasks and assignments NETWORK FUNCTIONS: Maintain and abides by OSHA requirements and guidelines Observes all Fire and Safety Policies and Procedures Observes all Personnel Policies and Procedures Observes all Agency's Policies and Procedures Observes all HIPAA Policies and Procedures and maintains confidentiality Completes and returns all paperwork distributed by the Human Resource Department Attends all required and scheduled trainings and meetings Always maintain a professional demeanor and exercise good professional judgment in all areas of employment duties Documents time worked accurately EQUIPMENT/MACHINES: Current driver's license, vehicle registration and vehicle insurance Vehicle / wheelchair lifts Adaptive Equipment Business use of company equipment to include telephone, cellular telephone, and home appliances and furnishing Computer systems (current HRIS, SETWORKS, Microsoft Office programs) PHYSICAL DEMANDS: Mobility and ability to bend and reach during an eight-hour day. Able to lift a minimum of 25 pounds. Able to sit approximately 2-3 hours per shift Stand or work 6-8 hours per shift. Drive a company van 1-4 hours per shift. Has visual and auditory acuity sufficient to evaluate and treat a client needs. Fine motor skills and legible and accurate writing of reports, daily correspondence Ability to work up to 8 hours/daily. Persons with mental or physical disabilities are eligible if they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship such persons may not be eligible. ACCIDENT, HEALTH HAZARD AND SECURITY KNOWLEDGE: Blood borne Pathogens, Right- To- Know, HIPAA, Security Acts, Fire & Safety WORKING CONDITIONS: Position is based at various locations in New Jersey. Incumbent must be willing to work a variety of hours, including evenings and weekends. This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time ADHERE TO AND FOLLOW: The By-Laws of the Corporation and as set forth in the Articles of Incorporation Who we are: Crossroads Programs, Inc. is a non-profit organization committed to making a real difference in the lives of at-risk youth and families. Join our passionate and dedicated team to help young people overcome challenging circumstances and achieve their full potential. Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Apis Services provides equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.