Client Care Specialist

A company is looking for a Client Care Specialist (100% Remote). Key Responsibilities Manage inbound customer inquiries through phone and chat services Provide feature training related to products and services Maintain customer records and ensure satisfaction with services Required Qualifications High school diploma or equivalent required; college degree preferred Minimum three years of customer service experience Basic telephony troubleshooting experience Minimum two years of technical support experience in a call center environment Proficient in MS Office and familiar with Salesforce tools